In-Home Sales Specialist

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🕒 Julho 15

🏈 Alabama – Remoto

🏈 Alabama – Remote

⏰ Tempo Integral

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Lowe's Companies, Inc.

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10.000+ funcionários

Fundada em 1946

🏗️ Construção

🏭 Manufatura

📦 Logística

Construction • Manufacturing • Logistics

Lowe's Companies, Inc. é uma empresa de melhorias para o lar que oferece uma ampla gama de produtos e serviços para renovação e manutenção de residências. Com foco em proporcionar oportunidades e trajetórias de carreira nos setores corporativo, de lojas, cadeia de suprimentos e tecnologia, a Lowe's visa crescer e ter sucesso como uma equipe. A empresa está sediada em Mooresville, Carolina do Norte, e é comprometida com oportunidades iguais de emprego. A Lowe's é conhecida pelo seu design assinatura de mansarda com empena e oferece uma variedade de posições em diferentes áreas dentro da empresa. A Lowe's atende a uma base diversificada de clientes e proporciona um ambiente de trabalho de apoio para seus funcionários.

Descrição

• Deliver SMART customer service and adhere to Lowe’s service standards at all times • Conduct in-home consultations to uncover customer needs and recommend appropriate home improvement products and services • Become a subject-matter expert on all product offerings and serve as a trusted resource for customers seeking guidance • Meet or exceed established sales goals, leveraging strong closing skills and solution-based selling techniques • Build strong client relationships through attentive listening, asking qualifying questions, and providing tailored recommendations • Follow up with customers who have not made a buying decision, especially during promotional events or key selling periods • Maintain strong relationships through active engagement with stores, associates, and regional partners • Keep a healthy sales pipeline by driving new business opportunities and effectively managing ongoing customer interactions • Provide detailed updates to the Services Territory Sales Manager during regular check-ins • Communicate clearly with customers regarding product features, benefits, lead times, warranties, and installation processes • Capture accurate in-home measurements, confirm product selections, and secure commitment on next steps, including scheduled follow-ups • Prepare for appointments through effective coordination of product samples, materials, and customer information • Confirm appointments 24 hours in advance and ensure all necessary tools and materials are ready for the visit • Work closely with general contractors, installers, and project teams to quote, sell, and produce accurate job files • Ensure all project documents, contracts, proposals, and pricing worksheets are completed in accordance with company standards • Submit paperwork and project information to the appropriate store teams to ensure timely and accurate project execution • Maintain organized project folders, clean and functional samples, and all required collateral for product demonstrations • Follow all required safety protocols both during in-home visits and while in the store to ensure the protection of customers, associates, and self.

🎯 Requisitos

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable • 2+ years of outside sales experience, preferably in in-home, direct-to-consumer, or consultative sales • Experience meeting or exceeding sales targets in a quota-driven environment • Strong presentation and communication skills, with the ability to build rapport quickly in face-to-face interactions • Ability to accurately measure and assess project needs in customer homes • Proficiency in using mobile devices, CRM systems, and digital tools for scheduling, quoting, and documentation • Physical ability to safely navigate customer homes, carry product samples, and stand for extended periods as needed • Ability to work independently, manage time effectively, and maintain an active sales pipeline • Valid driver’s license with reliable transportation and ability to pass MVR screen in accordance with company requirements • If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

🏖️ Benefícios

• Exceptional benefits and opportunities to grow skills