Global Head of Solutions Engineering

🕒 Abril 30

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Lumana

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2021

🤖 Inteligência Artificial

☁️ SaaS

🔐 Segurança

Artificial Intelligence • SaaS • Security

A Lumana é uma empresa de segurança em vídeo com inteligência artificial que oferece uma plataforma completa que combina software de gerenciamento de vídeo impulsionado por IA e câmeras compatíveis com NDAA para automatizar a monitoração, gerar alertas em tempo real, acelerar a resposta a incidentes e fornecer insights operacionais a partir de vídeos. Seus produtos incluem um VMS+ baseado em nuvem, hardware CORE local com armazenamento SSD industrial e backup em nuvem, câmeras de segurança modernas e recursos de IA como detecção de ameaças, reconhecimento de placas de veículos, pesquisa impulsionada por IA e painéis personalizáveis para empresas nos setores de educação, governo, varejo, saúde, manufatura e hospitalidade.

Descrição

• Build, lead, and scale a global team of high-impact Solutions Engineers with a strong culture of accountability, curiosity, and continuous learning • Define clear career paths, performance metrics, and development plans for SEs at every stage • Own technical discovery, solution design, demos, and onboarding across enterprise customers • Translate customer needs into clear, actionable technical requirements for Product and Engineering teams • Ensure solutions align tightly to customer outcomes, value realization, and long-term success • Partner with Sales, Product, Marketing, and Customer Success to define and execute GTM strategy • Drive technical strategy aligned to revenue goals, pipeline conversion, and customer satisfaction metrics

🎯 Requisitos

• 10+ years in senior technical pre-sales, solutions engineering, or solutions architecture roles within Enterprise SaaS • Proven experience building and scaling pre-sales or SE organizations in high-growth environments • Bachelor’s degree in a technical discipline (Computer Science, Networking, IT, Cybersecurity, Systems Engineering, or related) • Strong understanding of networking fundamentals: HTTP/HTTPS, TLS, TCP/IP, DNS, NAT, DHCP, VLANs, firewalls, PoE, Ethernet, and wireless (802.11) • Experience working with Linux environments, APIs, and scripting or programming languages (Python preferred) • Ability to clearly communicate complex technical concepts to both technical and non-technical audiences • Customer-first mindset with a bias toward action and outcomes • Exceptional problem-solving skills and attention to detail • Comfortable operating in fast-paced, ambiguous environments • Industry certifications are a plus (CCNA/CCNP, CWNA, Security+, Network+, CEH, MCSE, etc.)

🏖️ Benefícios

• Health & Wellness: Full medical, dental, and vision coverage • Time Off: 15 days PTO, sick time, and paid holidays • Financial Benefits: 401(k) with employer match + meaningful equity • Parental Leave: Paid time off for growing families • Home Office Setup: Stipend + high-performance gear so you’re set up to win • Competitive Pay: Strong base salary + uncapped commission • Equity & Upside: Own a piece of what you're building • Tools that Work for You: Top-tier tech and modern sales tools