Account Executive, Customer Growth

🕒 Setembro 2

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

🧑‍💼 Executivo de Contas

🦅 Patrocina Visto H1B

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👻 Score fantasma 14%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Malbek

51 - 200 funcionários

Fundada em 2017

☁️ SaaS

🏢 Corporativo

🤖 Inteligência Artificial

SaaS • Enterprise • Artificial Intelligence

<Malbek> Malbek é uma plataforma de gestão de ciclo de vida de contratos (CLM) de nível empresarial, ampliada com inteligência artificial, que centraliza a criação, execução, análise e integrações de contratos. A plataforma oferece módulos para CLM, insights e recomendações impulsionados por IA, acordos de aceitação (clickwrap) e um marketplace de integrações sem código, visando as equipes de jurídico, compras, vendas e finanças em grandes organizações para acelerar a velocidade dos contratos, reduzir riscos e melhorar a colaboração operacional.

Descrição

• Own expansion revenue and quota across an assigned portfolio of existing Malbek customers • Own forecast accuracy and maintain data-driven views of renewal risk and expansion opportunities • Develop strategic account plans for priority customers • Identify, develop, and close expansion opportunities across users, business units, products, integrations, AI Pro, BusinessIQ, and other Malbek offerings • Manage transactional expansions and complex six-figure strategic sales cycles • Develop trusted advisor relationships with customer stakeholders and executive sponsors • Navigate complex stakeholder environments and develop multi-threaded commercial strategies • Lead discovery conversations to uncover business problems, strategic initiatives, risk, and inefficiencies • Translate AI and platform capabilities into clear customer outcomes • Partner with Customer Experience while retaining ownership of commercial and revenue-growth activities • Coordinate with Services, Solution Consulting, Product, Marketing, Finance, and other internal teams • Own the commercial process for existing-customer renewals and amendments • Develop documented close strategies for significant expansion opportunities • Maintain discipline in meeting preparation, follow-up, customer commitments, proposals, pricing, and Salesforce data • Continuously develop knowledge of Malbek products, AI capabilities, CLM trends, competition, and customer challenges

🎯 Requisitos

• 7+ years of proven experience in SaaS account growth, expansion sales, or strategic account management • Demonstrated track record of exceeding revenue targets and developing new revenue within existing enterprise accounts • Comfort selling and positioning AI-enabled enterprise solutions • Experience navigating complex B2B customers, multi-stakeholder environments, and multi-threaded commercial strategies • Strong understanding of SaaS subscription models, customer lifecycle economics, value realization, and expansion strategy • Ability to communicate, present, and influence executive and C-level stakeholders • Strong business acumen and ability to connect product capabilities to customer outcomes • Experience managing high-volume transactional opportunities and longer-cycle strategic enterprise sales • Strong organizational skills and exceptional attention to detail across account management, commercial documentation, contracting, and CRM management • Strong written and verbal communication skills • Demonstrated ownership mentality, sound judgment, and proactive escalation skills • Experience with Salesforce or comparable CRM platforms • Proficiency with standard business productivity tools • Bachelor’s degree or equivalent relevant professional experience

🏖️ Benefícios

• Remote work arrangement

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