Key Account Manager

🕒 Julho 27

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $173.700 - $255.400 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

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Marqeta

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2010

💼 Consultoria

📦 Logística

💳 Fintech

💰 Post-IPO Equity em 2021-06

Consulting • Logistics • Fintech

A Marqeta é uma plataforma líder em emissão de cartões modernos que capacita empresas a integrar soluções abrangentes de crédito e pagamento de forma contínua em seus processos. Especializando-se em cartões de débito, crédito, pré-pagos e virtuais, a Marqeta fornece controles de despesas dinâmicos, financiamento Just-in-Time (JIT) e garante conformidade e gerenciamento de riscos. A plataforma suporta carteiras digitais, tokenização e finanças integradas, atendendo a setores como banco digital, gestão de despesas e serviços sob demanda. Com suas APIs abertas, a Marqeta facilita a criação e gestão de produtos de cartão, oferecendo escalabilidade e flexibilidade para empresas que vão desde startups até empresas globais.

Descrição

• Manage strategic accounts, focusing on relationship-building, revenue growth, and addressing customer needs through insightful solutions and data-driven strategies. • Collaborate with cross-functional teams to provide exceptional client service, uncover revenue-generating opportunities, and deliver workable solutions to your customers. • Maintain and grow revenue by identifying new upsell and cross-sell opportunities. • Day-to-day management of customer portfolio. • Ensure partnership and programs are running smoothly and successfully. • Be a trusted leader to the customer and help them navigate the payments landscape. • Create monthly customer-centric content to keep the broader organization apprised of customer updates, key metrics, and other information pertinent to the Revenue & Go To Market team. • Add strategic value to the team by identifying opportunities to drive business and process improvements. • Develop and deliver high-impact presentation materials in Powerpoint/Google Slides, Word/Google Docs, and Excel/Google Sheets (QBRs, Executive Briefing Decks, process outlines, etc.). • Perform in-depth analysis to identify macro, business, technology, and pipeline trends for key customers.

🎯 Requisitos

• Typically requires a minimum of 12 years of related experience with a Bachelor’s degree • Organization Master: Staying on top of all matters in-flight by documenting, tracking, and supporting the daily functioning and operations of customer programs. Attention to detail and professionalism is key in all communications. • Self-Starter: You don’t sit around and wait for things to happen. You’re aggressive about getting the necessary tasks done while also anticipating needs before they arise. • Curious: Your passion for knowledge and learning drives you to constantly dig deeper to understand your customers, Marqeta, our technology, and the payments industry. Come to the table with potential solutions rather than problems. • Strategic Connector: Build relationships and navigate internal teams in order to get answers, drive progress, and create solutions in a timely manner. • FinTech Fascination: You want to develop a deep knowledge of disruption in the payments space while working with the top innovators in the space. Strong skill-set working with Microsoft Excel and Google Sheets (pivot tables, VLOOKUPs, IF statements, SUMIFs, etc.).

🏖️ Benefícios

• Multiple health insurance options • Flexible time off – take what you need • Retirement savings program with company contribution and after tax contributions • Equity in a publicly-traded company and an Employee Stock Purchase Program • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave • Free therapy sessions, financial and professional coaching, and legal advice • Monthly stipend to support our remote work model • Annual “development dollars” to support our people growth and development