Senior Account Manager

🕒 Ontem

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

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Marqeta

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2010

💼 Consultoria

📦 Logística

💳 Fintech

💰 Post-IPO Equity em 2021-06

Consulting • Logistics • Fintech

A Marqeta é uma plataforma líder em emissão de cartões modernos que capacita empresas a integrar soluções abrangentes de crédito e pagamento de forma contínua em seus processos. Especializando-se em cartões de débito, crédito, pré-pagos e virtuais, a Marqeta fornece controles de despesas dinâmicos, financiamento Just-in-Time (JIT) e garante conformidade e gerenciamento de riscos. A plataforma suporta carteiras digitais, tokenização e finanças integradas, atendendo a setores como banco digital, gestão de despesas e serviços sob demanda. Com suas APIs abertas, a Marqeta facilita a criação e gestão de produtos de cartão, oferecendo escalabilidade e flexibilidade para empresas que vão desde startups até empresas globais.

Descrição

• Serve as the primary point of contact for day-to-day operations and ongoing needs of a large global strategic account • Work with cross-functional teams to ensure seamless execution, proactive communication, and high-quality client service • Build strong working relationships across the customer’s organization • Identify opportunities to improve processes and drive incremental growth • Partner internally to deliver effective, timely solutions • Stay aligned with evolving customer business priorities to optimize daily operations and support long-term account success • Create and execute strategic account plans • Grow and scale strategic or enterprise accounts • Manage global customers with multi-region stakeholders • Cross-sell and upsell, identifying new revenue streams based on customer needs • Partner with banking operations teams and external banking partners to drive critical submissions to completion • Participate in business reviews and use data-driven strategies to make informed decisions

🎯 Requisitos

• 5+ years of Global Enterprise Account Management experience in the payments industry • Strong interpersonal, verbal, presentation, written, and email communication skills • Track record of creating and executing strategic account plans • Strong grasp of industry trends and competitive landscape • Familiarity and first-hand knowledge in fintech, banking, or payments • Positive attitude, team player, adaptability, and resourcefulness • Technical aptitude and ability to understand and explain complex technical concepts straightforwardly • Experience or familiarity with high-growth fintechs and financial services companies • Card issuing and processing experience • Proven experience growing and scaling strategic or enterprise accounts • Proven track record managing global customers with multi-region stakeholders • Proven track record of cross-selling and upselling and identifying new revenue streams • Experience partnering with banking operations teams and external banking partners • Experience participating in business reviews and using data-driven strategies

🏖️ Benefícios

• Multiple health insurance options • Flexible time off – take what you need • Retirement savings program with company contribution and after tax contributions • Equity in a publicly-traded company and an Employee Stock Purchase Program • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave • Free therapy sessions, financial and professional coaching, and legal advice • Monthly stipend to support our remote work model • Annual “development dollars” to support our people growth and development • Variable compensation based on individual performance and immediate team performance, with a 70/30 OTE split