Project Delivery Director – Fare Payment Modernization

🕒 Outubro 30

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

👻 Score fantasma 10%

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• Sem salário divulgado.

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Masabi

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2007

💼 Consultoria

✈️ Turismo

📦 Logística

💰 Venture Round em 2022-03

Consulting • Travel • Logistics

Masabi é uma empresa que está revolucionando os sistemas de pagamento de tarifas e transportes públicos através do seu modelo de Tarifa como Serviço. Oferece a Plataforma Justride, uma solução empresarial, nativa em nuvem, projetada para facilitar a integração perfeita com várias redes de trânsito. Masabi fornece soluções de bilhetagem sem contato, permitindo jornadas suaves e conectadas enquanto reduz os custos para agências e operadores. Ao alavancar cartões inteligentes, bilhetagem móvel e sistemas de pagamento aberto, a Masabi aprimora a experiência do passageiro, promove cidades sustentáveis e alimenta um ecossistema de transporte conectado que enfatiza a Mobilidade como Serviço (MaaS).

Descrição

• Lead end-to-end implementation from mobilization through design, integration, testing, rollout, migration and handover • Own the integrated master schedule across internal teams, subcontractors, the customer and third parties • Translate contractual milestones into commitments, owners and acceptance criteria • Identify risks and agree recovery plans when milestones are at risk • Coordinate software, hardware and third-party integrations, including APIs, payment services, field equipment and customer-facing platforms • Collaborate with engineering, product, architecture, QA and implementation teams on design, integration and testing • Clear cross-vendor dependencies and technical blockers • Align Masabi, subcontractors, technology and payment partners and the customer around one delivery plan • Set ownership, commitments and escalation paths and follow up on partner delivery • Oversee system and user acceptance testing, defect resolution and readiness reviews • Coordinate phased deployments and readiness across technical, operational, customer-service and third-party teams • Lead planning for legacy coexistence, account migration, cutover, reconciliation and stabilization • Base go-live decisions on evidence, readiness criteria and contingency plans; guide transition into hypercare and ongoing support • Control scope, schedule, resources, budget, risks, issues and changes • Track subcontractor performance and support commercial commitments and change requests • Share forecasts and concise reporting for timely leadership decisions • Lead the program independently, participate in the executive steering group and represent Masabi in senior conversations • Shape how Masabi runs large programs in North America

🎯 Requisitos

• Deep experience delivering complex technology programs, with many years in senior program or delivery leadership • Personal, end-to-end ownership of at least one large, multi-year systems implementation as the accountable program lead, from mobilization through go-live and handover • Experience setting up a program from day one, including the baseline plan, governance and partner onboarding • Track record of bringing vendors, integrators, suppliers and customer teams together around one shared plan • Comfortable with complex schedules, critical paths, resource plans and recovery strategies • Practical understanding of software implementation, SaaS platforms, enterprise systems integration, APIs, technical testing and production deployment • Great commercial sense, including program budgets, contractual deliverables, supplier performance and change control • Executive-level credibility with senior customers and partners • Ability to turn lessons from past programs into playbooks, coaching or improved program practices • Hands-on judgment and ability to work steadily under pressure • AI experimentation and curiosity about using AI tools to learn, solve problems and work more effectively • Experience in transit, fare collection or payments is nice to have • Banking and SaaS backgrounds are welcome • Knowledge of contactless payments, payment gateways, acquiring, certification and financial reconciliation is nice to have • Experience integrating software platforms with physical devices and field equipment is nice to have • Experience with large public-sector technology modernization programs is nice to have • Candidates must be based in the Eastern United States

🏖️ Benefícios

• 20 days of vacation per year in addition to public holidays, plus the option to buy an additional 5 days of vacation each year • Office shut every year between Christmas and New Year, totalling 28+ days of vacation • Private Healthcare and Life Insurance via Trinet • Menopause support • Training allowance of up to $1000 per year • Choice of a workstation • $250 per year to spend on your home office • Ability to work for up to 3 months per year from any country in the world • Enhanced family leave • Fun and collaborative environment with a focus on making a difference in the world

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