Director – Technical Delivery

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🕒 Setembro 23

☕ Washington – Remoto

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💵 $90.000 - $120.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

🦅 Patrocina Visto H1B

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Masterworks

51 - 200 funcionários

💸 Finanças

Finance

A Masterworks está democratizando o mercado de arte para permitir que qualquer pessoa invista em obras de arte blue-chip avaliadas entre $1 e $30 milhões, de artistas como Banksy, Basquiat e Picasso. A arte blue-chip superou o S&P 500 em 43% de 1995 a 2024. Desde sua criação, a Masterworks foi destaque na Fox Business, Barron’s, Techcrunch, Financial Times, CNBC, entre outros. Veja Divulgações Importantes em masterworks.com/cd.

Descrição

• Lead Delta-V’s technical production function for faith-based nonprofit lifecycle marketing • Manage developers and contract overflow resources, including workload balance, prioritization, and professional development • Serve as escalation point for technical questions, blocked work, and undocumented judgment calls • Translate requirements for developers and technical findings for account teams and clients • Run the build queue for email, SMS, donor journeys, landing pages, forms, integrations, and tracking setup • Balance recurring production, project work, and seasonal fundraising surges • Ensure requirements, assets, and platform access are ready before development begins • Maintain accurate ticket records for capacity and status visibility • Build and maintain QA checklists, requirements templates, intake standards, and testing discipline • Identify recurring failure points and standardize documented checks and build patterns • Manage platform provisioning, credentials, 2FA, user roles, secure handoffs, DNS, and subdomains • Maintain client platform documentation • Oversee technical onboarding, platform assessment, access setup, tracking verification, and first sends • Lead CRM, donation platform, and website migrations through post-migration validation • Coordinate developers, contractors, and client-side technical contacts • Partner with strategy, creative, and account teams to scope work and flag risks • Facilitate cross-functional platform and technical briefing trainings • Represent technical delivery in planning, capacity, and process decisions

🎯 Requisitos

• 5+ years in marketing technology, email production, or digital marketing operations • 2+ years managing developers or technical production staff • Conversant in HTML, scripting, and modern development workflows • Baseline grasp of developers’ technical concepts and terminology • Experience building processes such as checklists, intake forms, or QA standards • Comfort with gray-area judgment calls • Collaborative, even-keeled temperament under deadline pressure • Clear written communication for requirements, documentation, and cross-team coordination • Hands-on experience with Salesforce Marketing Cloud, HubSpot, or nonprofit CRMs strongly preferred • Agency experience managing multiple concurrent client contexts strongly preferred • HTML email and web development background strongly preferred • Familiarity with tracking and conversion QA in tag managers and analytics platforms strongly preferred • Experience with nonprofit fundraising, donation platforms, or direct response marketing nice to have • Experience incorporating AI-assisted development tools into production workflows nice to have • Familiarity with credential and access management at portfolio scale nice to have

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