Implementation Specialist

Vaga não está no LinkedIn

🕒 Setembro 19

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $95.000 - $110.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🛠️ Especialista em Implementação

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Medicom Group

Medicom Group

11 - 50 funcionários

Fundada em 2009

📦 Logística

🏭 Manufatura

💼 Consultoria

Logistics • Manufacturing • Consulting

O Grupo Medicom é um distribuidor mestre com sede em Ajman, Emirados Árabes Unidos, especializado em fornecer equipamentos e soluções de alta qualidade para as indústrias de Alimentos e Bebidas, Farmacêutica e Embalagens de Materiais e Flexíveis. Fundada em 2009, a empresa cresceu ao oferecer um serviço excepcional e expertise em gestão de processos e controle de qualidade, atendendo às necessidades dos clientes em toda a região MENA. O Grupo Medicom oferece uma gama de produtos, incluindo máquinas de embalagem e sistemas de inspeção, sendo dedicado a ajudar as empresas a aprimorar seus padrões operacionais e conformidade com os regulamentos da indústria.

Descrição

• Install, upgrade, and migrate ImageX across customer Windows Server and virtual environments • Configure Connect, including Spaces, permissions, DICOM locations, AE titles, routing rules, and site-to-site network connections • Build, map, and troubleshoot HL7 v2, FHIR, SMART on FHIR, and SSO integrations • Diagnose and resolve DICOM, HL7, and Windows infrastructure issues using logs and diagnostic tools • Troubleshoot connectivity involving firewalls, ports, VPNs, certificates, DNS, proxies, antivirus/endpoint security, disk capacity, and Windows services • Partner with customer IT teams and third-party PACS, VNA, RIS, and EHR vendors to resolve cross-system issues • Lead technical kickoffs, status calls, working sessions, installations, and customer training • Develop and execute test plans, track acceptance criteria, support user acceptance testing, and prepare implementations for production • Lead go-lives and cutovers, including early-morning, evening, or overnight windows, and provide hypercare support • Support migrations from incumbent image exchange platforms, including parallel runs and validation • Partner with Imaging Informatics on clinical end-user training and adoption • Evaluate customer environments for security and connectivity requirements and ensure compliance with HIPAA and Medicom security practices • Maintain accurate project and customer records, including Salesforce details, implementation documentation, and engagement knowledge • Manage a portfolio of 17–25 active customer projects and support 30–40 installs, kickoffs, connection calls, and training sessions monthly

🎯 Requisitos

• 3+ years of healthcare IT experience with hands-on responsibility for PACS, VNA, RIS, EHR, or related imaging systems • 2+ years of production experience configuring and troubleshooting DICOM and HL7 v2 interfaces • Ability to independently interpret HL7 messages and DICOM associations • Working knowledge of imaging workflows across radiology, cardiology, and oncology • Strong Windows Server and network troubleshooting skills, including ports, firewalls, VPNs, certificates, DNS, and endpoint security • Ability to manage 15+ concurrent customer engagements • Strong customer-facing communication skills • Willingness to support scheduled early-morning and occasional evening or overnight cutover windows • Familiarity with HIPAA and sound judgment when handling technical data or diagnostics that may contain protected health information • Preferred: experience with Mirth Connect / NextGen Connect • Preferred: Epic integration experience, including Interconnect, Showroom Connection Hub, vendor services, or application provisioning • Preferred: experience supporting VA or federal health systems, including VistA or multi-site VISN programs • Preferred: experience migrating customers from a competing image exchange platform • Preferred: experience with Salesforce and/or TaskRay or another project delivery platform • Preferred: relevant certifications such as NextGen Certified Professional in Mirth Connect, ARRT, CIIP, or an AWS foundational certification

🏖️ Benefícios

• Remote work in the United States • No on-call rotation • Equal employment opportunity • Reasonable accommodation during the application process

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