Regional Field Services Manager

🕒 Agosto 17

🏄 California – Remoto

🏄 California – Remote

💵 $92.000 - $138.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 0%

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Medline Industries, LP

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1910

🏥 Saúde

📦 Logística

🏭 Manufatura

💰 Private Equity Round em 2021-06

Healthcare • Logistics • Manufacturing

A Medline Industries, LP é uma empresa líder em saúde que se concentra em melhorar os resultados clínicos, financeiros e operacionais de seus clientes. A empresa oferece uma ampla gama de mais de 335. 000 produtos médicos e possui capacidades extensas de armazenamento com mais de 28 milhões de pés quadrados. Com uma presença global significativa de 43. 000 funcionários, a Medline fornece soluções ágeis e escaláveis em todos os pontos de atendimento, alcançando uma taxa de entrega no dia seguinte de 95% dentro dos EUA. A missão da empresa é aprimorar a prestação de cuidados de saúde fornecendo produtos superiores, resiliência na cadeia de suprimentos e expertise clínica, além de fomentar fortes relações com os clientes por meio de soluções personalizadas e resolutivas.

Descrição

• Coordinate with hospital staff to launch medical device reprocessing programs and manage Go Live Days • Conduct site assessments, create action-item timelines, and provide staff education before launch • Create collection routes and schedules and optimize Collection Technician assignments using distance, drive-time, labor-hour, and workload analysis • Determine the time required for Collection Technicians to perform device collection duties • Communicate labor needs to leadership and Human Resources for talent acquisition • Educate hospital staff on the reprocessing program and prepare field teams to engage and educate staff • Troubleshoot collection-system problems and implement solutions to restore process continuity • Collaborate with sales teams to increase device collections, identify opportunities, develop closing strategies, and focus sales and education efforts on high-revenue devices • Compile and monitor weekly status reports from Collection Technicians • Identify process breakdowns and improvement opportunities • Conduct periodic post-launch business reviews to maintain hospital commitment • Lead Collection Technicians through hospital credentialing compliance and coordinate access badges with hospital Security • Oversee day-to-day operations of employee groups • Interpret and execute departmental and project policies and recommend or implement policy changes • Hire staff, recommend pay increases, conduct performance reviews, train and develop staff, estimate personnel needs, assign work, and ensure policy consistency

🎯 Requisitos

• High School Diploma or equivalent • At least 5 years of experience in a medical or sales environment • At least 1 year of experience in a hospital or operating room setting • Current valid driver's license, vehicle insurance, and clean driving record • Ability to travel in own vehicle to designated facilities when within driving distance • Credentialing/hospital certification required to access assigned facilities • Experience communicating technical information to non-technical audiences • Experience providing customer service to internal and external customers and meeting service quality standards • Experience evaluating customer satisfaction • Experience accomplishing tasks in an optimum order based on time, importance, or other criteria • Ability to travel up to 80% of the time for business purposes, within state and out of state • Preferred: Bachelor's degree in Business, Sales, Marketing, or a medical field • Preferred: Certified Surgical Technologist (CST) certification from an accredited certifying body • Preferred: At least 3 years of experience with medical devices and/or device reprocessing • Preferred: Experience directly managing at least 2 employees, including hiring, developing, motivating, and directing people • Position requires credentialing/hospital certification to access assigned facilities

🏖️ Benefícios

• Competitive total rewards package • Continuing education & training • Bonus and/or incentive eligibility • Health insurance • Life insurance • Disability benefits • 401(k) contributions • Paid time off • Employee Assistance Program • Employee Resource Groups • Employee Service Corp. • Belonging, career growth, tools and resources to perform at their best