Director of Technology

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🕒 Maio 29

🏄 California, Colorado, +16 estados a mais – Remoto

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌪️ Kansas – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

💵 $150.000 - $175.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

🦅 Patrocina Visto H1B

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MedZed

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2014

🤝 B2B

⚕️ Seguro de Saúde

🌍 Impacto Social

💰 $5.980.375 Venture Round - MedZed em 2021-10

B2B • Healthcare Insurance • Social Impact

A MedZed é uma empresa de navegação e extensão de cuidados que localiza, engaja e gerencia o cuidado de indivíduos de alto risco e de difícil acesso, especialmente membros do Medicaid, com condições clínicas descontroladas e necessidades sociais não atendidas. Utilizando Navegadores localizados com experiência de vida, a MedZed oferece gerenciamento de cuidados prático, presencial e remoto para reconectar membros a serviços de saúde primária, especializada, comportamental e social, fechar lacunas de cuidado e reduzir o uso evitável de emergências e internações. A empresa faz parcerias com planos de saúde e organizações comunitárias em vários estados para melhorar os resultados e reduzir os custos para populações vulneráveis.

Descrição

• IT Vendor Management: Day-to-day relationship and performance management across our IT vendor portfolio. • Track contractual obligations and entitlements; validate invoices against usage. • Lead periodic business reviews and manage renewals, expansions, and exits. • External IT Support Oversight: Serve as the internal owner of our outsourced IT support function. • Set performance expectations, monitor SLA adherence, and review ticket quality and resolution times. • Escalate and course-correct when service standards aren't met. • Process Gap Identification & Remediation: Systematically review technology-adjacent processes: onboarding/offboarding, access provisioning, change management, incident response. • Identify gaps that create security, regulatory, or operational risk. • Standardization & Automation: Identify opportunities to standardize repeating workflows and automate manual effort. • Drive remediation in partnership with relevant business owners. • Enterprise Partnership: Partner with product and operations to optimize device and software usage in the field. • IT Security: Maintain baseline security hygiene and partner with our managed security provider (DeepSeas) to monitor threat posture.

🎯 Requisitos

• Bachelor's degree required. • 4–8 years in IT management, technology operations, or engineering management. • At least 4 of those years spent being hands-on, not just management. • Leadership and supervisory experience managing IT Specialists. • Demonstrated experience managing outsourced IT providers and holding vendors accountable to SLAs. • Working knowledge of IT security fundamentals: access management, endpoint controls, incident response, and security vendor oversight. • Familiarity with compliance frameworks relevant to healthcare (HIPAA, SOC 2) is a plus. • Comfort with contract review, license management, and vendor negotiation. • Strong process orientation – you document gaps, build standards, and close loops. • Ability to move between operational detail and strategic context.

🏖️ Benefícios

• Competitive salary and benefits • Remote-first work environment • High-impact role with direct visibility to executive leadership and PE investors • Opportunity to shape how technology scales a mission-driven healthcare organization. • A product and technology team that is building something meaningful.