ECM Territory Manager

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🕒 Maio 16

🏄 California – Remoto

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💵 $75.000 - $80.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🦅 Patrocina Visto H1B

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of MedZed

MedZed

201 - 500 funcionários

Fundada em 2014

🤝 B2B

⚕️ Seguro de Saúde

🌍 Impacto Social

💰 $5.980.375 Venture Round - MedZed em 2021-10

B2B • Healthcare Insurance • Social Impact

A MedZed é uma empresa de navegação e extensão de cuidados que localiza, engaja e gerencia o cuidado de indivíduos de alto risco e de difícil acesso, especialmente membros do Medicaid, com condições clínicas descontroladas e necessidades sociais não atendidas. Utilizando Navegadores localizados com experiência de vida, a MedZed oferece gerenciamento de cuidados prático, presencial e remoto para reconectar membros a serviços de saúde primária, especializada, comportamental e social, fechar lacunas de cuidado e reduzir o uso evitável de emergências e internações. A empresa faz parcerias com planos de saúde e organizações comunitárias em vários estados para melhorar os resultados e reduzir os custos para populações vulneráveis.

Descrição

• Meet performance metrics, goals, and deadlines for their team while motivating them to achieve and exceed goals. • Manage the day-to-day operations for their territory, including conducting one-on-one performance and caseload reviews as well as tracking individual productivity, growth, member engagement, quality of care and graduation. • Engage with community-based organizations, health plans, and other partners. • Provide ongoing virtual and field-based coaching and development to the field team. • Provide resources related to community-based opportunities with the Community Impact Partnership Program (CIPP) Director. • Advise Community Health Navigators on how to create Specific, Measurable, Achievable, Relevant, Time-based (SMART) goals with achievable interventions and how to overcome barriers and objections with members. • Problem solve issues raised by CHNs in an initiative-taking, creative manner. • Support program expansion, staffing needs, and operational enhancements. • Hire, manage and coach staff. • Manage Profit and Loss for the territory. • Ensure timely review and approval of payroll, expenses, and other compliance requirements within territory.

🎯 Requisitos

• Minimum of 3-4 years’ experience managing others working in health, social, or community services. • High School Degree or equivalent. • Strong analytical skills and clear understanding and comfort with data, dashboards, and reporting tools. • Ability to manage a P & L. • Ability to adapt to constant change, work well under pressure in a fast-paced and challenging environment. • Ability to solve problems, think critically, and collaborate effectively. • Curious and relentless nature. • Understanding of patient centered care and whole person care models.

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