Senior Solution Engineer, Guidewire

🕒 Ontem

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $94.458 - $179.048 / ano

⏰ Tempo Integral

🟠 Sênior

💻 Engenheiro de Soluções

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Mercury Insurance

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 1962

🚘 Automotivo

💼 Consultoria

📦 Logística

Automotive • Consulting • Logistics

A Mercury Insurance é um provedor líder de produtos de seguro, focando em proteger indivíduos e seus bens com um compromisso com a privacidade e o atendimento ao cliente. A empresa opera através de agentes independentes e oferece uma variedade de serviços de seguros, incluindo seguros de automóveis, residenciais e outros produtos de seguro pessoal. A Mercury Insurance prioriza a segurança das informações pessoais e a conformidade com as leis de privacidade, garantindo que os dados dos clientes sejam manuseados com cuidado e compartilhados apenas quando necessário para o atendimento de contas ou conforme exigido por lei.

Descrição

• Develop and maintain documentation and knowledge bases for complete business flow implementations in the assigned domain • Document dependencies on other systems and vendors to facilitate effective solutioning and high-quality implementation of prioritized features • Assist with technical analysis and solution design for applications in the domain • Develop subject matter expertise in the assigned solution space • Support teams through knowledge sharing, deliverable review and validation, basic testing, sprint management, retrospectives, work coordination, task sequencing, and release management • Collaborate with MTS teams, business stakeholders, and vendors to identify and address dependencies • Monitor and improve engineering process effectiveness and efficiency • Expand automation usage, including leveraging AI • Configure systems, develop scripts and monitoring dashboards, and monitor metrics and logs • Identify and document data structures, data mappings, integration specifications, component interactions, dependencies, and other design components • Perform defect analysis and remediation, production support, and handoffs to production support

🎯 Requisitos

• Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems or other related fields, or equivalent combination of education and experience • 5+ years’ work experience in insurance industry information technology • 3+ years’ experience in technical analysis and solutioning • 2+ years’ experience in technical documentation • Thorough understanding of the P&C insurance industry and its business processes • Extensive experience leveraging documentation tools like Jira, Confluence, and Microsoft Office tools • Experience in flowcharting, sequence diagrams, data mapping, and other constructs used to document business systems and technical design • Experience in effective business and technical impact analysis • Proficiency collaborating with multiple teams, business units, and vendors • Experience coordinating and planning solution delivery • Proficiency working with APIs, XML, JSON, databases, and system logs • Basic understanding of object-oriented programming, web applications, and microservices • Some experience leading and mentoring other solution engineers • Experience leading efforts for solutioning and implementing solutions for typical P&C business problems • Preferred: Master’s Degree in Computer Science • Preferred experience with Guidewire PolicyCenter, SQL, Gosu, CI/CD automation, Jenkins, GitHub Actions, Docker, Kubernetes, Amazon EKS, AppDynamics, Grafana, Linux/UNIX shell scripting, release management, deployment and rollback planning, and troubleshooting/root cause analysis

🏖️ Benefícios

• Competitive compensation • Flexibility to work from anywhere in the United States for most positions • Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) • Medical, dental, vision, life, and pet insurance • 401 (k) retirement savings plan with company match • Engaging work environment • Promotional opportunities • Education assistance • Professional and personal development opportunities • Company recognition program • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more