Senior Account Manager – Temporary

🕒 Maio 27

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Middle Seat Digital

SiteLinkedInTodas as Vagas

11 - 50 funcionários

📱 Mídia

🌍 Impacto Social

🤝 Sem Fins Lucrativos

Media • Social Impact • Non-profit

A Middle Seat Digital é uma empresa de mídia e captação de recursos que oferece serviços completos, focada em apoiar causas e candidatos progressistas. Eles atuam em publicidade, captação de recursos, desenvolvimento, trabalho criativo, organização e planejamento estratégico. Suas campanhas apoiam uma variedade de iniciativas, incluindo justiça racial, ação climática, direitos dos imigrantes e justiça econômica. Projetos notáveis incluem trabalhos com Ayanna Pressley, o Biden Victory Fund, Justice Democrats e Women's March. A Middle Seat Digital leva seus valores para o trabalho, criando estratégias impactantes para promover mudanças sociais.

Descrição

• Serve as day-to-day point of contact for 3-5 multi-service client accounts: contributing to deliverable planning, project management, and internal coordination and supporting senior leadership as needed. This includes large advocacy organizations and/or campaigns. • Deliver clear, compelling updates to clients – presenting topline performance, key trends, and strategic recommendations – with support from senior leadership as needed. • Support client management norms, including processes and communications. • Lead client calls and support prep work, agendas, note-taking, and action item follow-up. • Flag potential client issues/risks early and contribute to internal solutions. • Coordinate internal staff across copy, creative, and reporting to ensure smooth execution. • Maintain deliverable trackers, calendars, and pacing docs across service departments (email, ads, texts, etc.). • Draft internal briefs and client-ready updates in coordination with staff from across verticals. • Document learnings, best practices, and client documentation across accounts. • Grow into client ownership over time, taking on increased responsibility and leadership as skills develop. • Own daily/weekly/monthly performance tracking for each client’s program, including creating and updating projections and budget updates with input from verticals and leadership. • Flag over- or under-spend risks to leadership with recommendations. • Surface growth opportunities, testing strategies, and optimizations. • Learn, implement, and contribute to Middle Seat SOPs (onboarding, reporting, internal workflows) with guidance. • Own upselling opportunities (i.e., pitching new services or scaling client budgets) within current client accounts. • Support in external business development (creating sales and marketing materials, conducting sales research, attending client meetings, etc.) • Identify opportunities to improve client-facing processes based on experience and feedback from internal teams and clients, and help develop those materials. • Other responsibilities as assigned. • This role requires occasional domestic travel, approximately 2-3 times per quarter, for in-person client meetings, networking opportunities, and industry events.

🎯 Requisitos

• 4-5 years of experience in digital strategy for clients or on political campaigns. • 1 cycle of experience leading digital programs – either leading cross-vertical accounts in an Account Lead level role at a political digital agency or serving as a Digital Director for a congressional campaign or organization. • Strong verbal and written communicator (both in client copywriting and in the ability to communicate tasks and goals to clients and staff). • Digital strategist who understands the ins and outs of online fundraising, digital content, and paid media. • Highly organized, detail-oriented, and comfortable managing multiple accounts simultaneously. • Self-starter with a growth mindset who can pick up new programs/tools quickly. • Comfortable with tools like ActBlue, Google Workspace, Slack, and CRMs like ActionKit. • Creative tools like Adobe Creative Suite, Figma, or Canva are a plus. • Proficiency in fundraising projections, spreadsheets, and client budgets preferred. • Prior agency or consulting experience preferred but not required. • Demonstrated commitment to progressive campaigns and causes.

🏖️ Benefícios

• 100% premium coverage for health, dental, and vision • Zero deductible health plan • $75 monthly mobile phone & internet subsidy upon presentation of supporting documentation • 6% employer match on your 401k retirement account • Mental health expense subsidy of up to $300 per month (an individual appointment can be reimbursed in an amount up to, but not exceeding, $150; and individuals may submit requests for such reimbursement monthly, and will receive reimbursements within 30 days) • $100 monthly student loan reimbursement upon presentation of supporting documentation • 10-15 paid vacation days off, depending on the anticipated length of employment (10 days for 6 month cycle hires, 15 days for 9 month cycle hires) • Unlimited sick leave • Commuter benefits for public transportation for staff in the DC Metro Area upon the same terms offered to regular, full-time employees • Co-working space stipend for cycle hires outside of the DC Metro Area upon the same terms offered to regular, full-time employees • Remote work (or work in our D.C. office)