Senior Account Manager, Enterprise

🕒 Agosto 13

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $78.800 - $177.675 / ano

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Milliman

1001 - 5000 funcionários

Fundada em 1947

🏥 Saúde

🛡️ Seguros

💼 Consultoria

Healthcare • Insurance • Consulting

A Milliman é uma empresa global independente de consultoria atuarial fundada em 1947, que fornece expertise em seguros, saúde, aposentadoria e benefícios aos empregados, gestão de riscos e serviços financeiros relacionados. A empresa combina rigor atuarial, ciência de dados e tecnologia para oferecer consultoria, modelagem, software e soluções de aconselhamento a clientes do setor público e privado, enfrentando desafios como custos de saúde, volatilidade do mercado, risco climático e design de programas. A Milliman opera mundialmente com equipes multidisciplinares incluindo atuários, cientistas de dados, clínicos e engenheiros de software.

Descrição

• Manage a portfolio of strategic enterprise clients, serving as the primary point of contact • Develop executive-level relationships within payer organizations • Lead regular client meetings, quarterly business reviews, and planning sessions • Identify and pursue account expansion opportunities, including upsell, cross-sell, and renewals • Collaborate with Sales and Product teams on tailored proposals and solution strategies • Communicate the value of MedInsight’s product offerings and identify right-fit solutions • Represent client needs internally across Product, Implementation, Engineering, and Support teams • Help ensure smooth onboarding, delivery, and issue resolution • Provide client feedback to guide product enhancements and innovation • Help define and refine account management best practices and processes • Advise clients on leveraging healthcare analytics tools and services • Translate executive analytic needs into solutions using MedInsight’s capabilities

🎯 Requisitos

• Level 4 requires 5+ years of experience in enterprise account management, customer success, or strategic consulting; Level 3 is less than 5 years • Experience ideally within healthcare analytics, healthcare technology, or services • Strong knowledge of the payer landscape and healthcare ecosystem, including Medicare Advantage, Medicaid, commercial health plans, TPAs, and ACOs • Proven track record managing large, complex accounts and driving client satisfaction, retention, and growth • Ability to engage and influence senior executives and technical leaders • Exceptional communication, presentation, and interpersonal skills • Strong analytical thinking and ability to communicate data-driven insights meaningfully • Bachelor’s degree required • Experience with CRM, Client Digital Sales Rooms, Project Management Software, Call Recording, and other digital sales software • Experience with healthcare data platforms, population health tools, or analytics applications • Familiarity with HEDIS, population health, risk adjustment, and value-based payment models • Prior experience in a consulting firm, health plan, or health tech organization strongly preferred • Must be legally authorized to work in the United States without immigration support or sponsorship from Milliman now or in the future

🏖️ Benefícios

• Competitive base salary with performance-based bonus opportunities • Medical, Dental and Vision coverage for employees, dependents, and domestic partners • Employee Assistance Program (EAP) • 401(k) plan with company matching and profit-sharing contributions • Discretionary Bonus Program • Flexible Spending Accounts (FSA) • Paid Time Off (PTO); full-time employees accrue 15 days per year • Minimum of 10 paid holidays per year • Family Building Benefits, including adoption and fertility assistance • Up to 11 weeks of paid parental leave for eligible employees • Life Insurance & AD&D; 100% of premiums covered by Milliman • Fully paid Short-Term and Long-Term Disability • Flexible work environment • Opportunities for growth and advancement • Professional growth and career development investment • Collaborative work environment focused on continuous learning and innovation

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