Senior Regional Account Manager

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🕒 Março 18

🏄 California – Remoto

🏄 California – Remote

💵 $150.000 - $200.000 / ano

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

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Minor Hotels Europe and Americas

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1978

A Minor Hotels é uma líder global em hospitalidade com uma rede de mais de 560 hotéis distribuídos por seis continentes.\n\nImpulsionamos o crescimento através de oito marcas de hotéis diversificadas e de um portfólio de negócios relacionados à hospitalidade. Sempre motivados por um espírito empreendedor, criamos marcas, negócios e parcerias melhores, sempre focando no que é mais importante para nossos hóspedes, membros da equipe e parceiros.\n\nNossas oito variadas marcas de hotéis – Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks e Tivoli – levam nossos hóspedes aos destinos de hotéis e resorts mais desejados em todo o mundo. Também possuímos uma coleção de negócios relacionados à hospitalidade, incluindo residências de luxo, jatos privados, restaurantes e bares, spa e bem-estar, além de cruzeiros fluviais e viagens de trem.\n\n#MinorHotels

Descrição

• Develop and execute comprehensive account plans aligned with customer needs and Heraeus Medevio’s strategic objectives. • Drive revenue growth within assigned accounts by leveraging upselling, cross-selling, and identifying new business opportunities. • Collaborate with the Business Development team as needed to expand into new areas within assigned accounts. • Serve as the primary relationship manager for strategic accounts, building trust and long-term partnerships with key decision-makers and influencers. • Act as the global escalation point for customer issues, scope changes, and quality concerns, ensuring timely resolution and customer satisfaction. • Maintain deep knowledge of customer roadmaps, industry trends, and competitive landscape to proactively propose strategic solutions that will result in generation of new business. • Lead contract negotiations and renewals, including MSAs and pricing strategies, to maximize profitability while maintaining competitiveness. • Monitor account performance, maintain accurate forecasts, and update CRM systems (e.g., Salesforce) to ensure transparency and alignment. • Build and maintain a robust sales pipeline within existing accounts, ensuring strategic foresight and growth planning. • Partner with internal teams (e.g., Portfolio Management, R&D, Operations, Marketing) to deliver tailored solutions and ensure seamless execution. • Collaborate with internal stakeholders to resolve complex issues and enhance customer experience and loyalty. • Provide guidance to Account Management and Customer Support teams. • Other duties assigned as required.

🎯 Requisitos

• Bachelor’s degree in a relevant field required, MBA preferred. • Minimum 7 years of relevant experience in account management, including experience in the medical device industry required. • Proven success in managing OEM accounts or serving as a supplier to medical device companies. • Strong understanding of medical device design, development, and clinical applications. • Demonstrated ability to build and maintain executive-level relationships and multi-functional customer engagement. • Deep knowledge of market dynamics and ability to translate customer needs into actionable growth strategies. • Exceptional communication, negotiation, and problem-solving skills. • Collaborative mindset with the ability to lead cross-functional initiatives. • Comfortable working in a self-directed, fast-paced environment. • Must be willing and able to travel up to 50%, including international travel.

🏖️ Benefícios

• comprehensive medical, dental, and vision coverage • 401(k) plan with company match • education reimbursement • paid parental leave • paid time off