Email and SMS Account Manager

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🕒 Julho 14

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Mint Source

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2023

💼 Consultoria

🎯 Recrutamento

🤝 B2B

Consulting • Recruitment • B2B

A Mint Source é uma empresa de recrutamento que ajuda as empresas a removerem gargalos na contratação, buscando e posicionando talentos remotos de forma rápida e confiável. A empresa enfatiza velocidade e valor—afirmando ter auxiliado mais de 40 equipes, preenchido mais de 150 vagas em menos de 14 dias com 83% de retenção—oferecendo taxas fixas, sem custos indiretos de recrutador, e um modelo reduzido de risco que coloca uma primeira contratação antes de cobrar. A Mint Source foca em serviços de contratação voltados para empregadores e na colocação de talentos remotos.

Descrição

• Manage a portfolio of email and SMS client accounts with varying levels of involvement, from high-touch strategic relationships to light maintenance accounts, starting with around 8 accounts and growing week by week to 10+ at full capacity • Lead weekly calls with clients and with the internal team supporting your accounts • Set the strategy for each account, including campaign calendars, flow priorities, and side projects • Create and brief tasks for the creative team in ClickUp based on each client's workload • Read and interpret performance data across Klaviyo, Omnisend, and other email platforms to guide account decisions • Delegate copy and email uploads to junior account managers and review their output • Keep clients updated with proactive, structured communication over Slack and regular meetings • Monitor account health, spot risks early, and act before they become retention problems • Stay current on email and SMS trends and bring fresh ideas to your accounts

🎯 Requisitos

• 3-5 years of experience managing client accounts in email, SMS, or lifecycle marketing, ideally agency-side • Experience handling multiple client accounts at once and a clear understanding of what it takes to keep that many relationships healthy • Hands-on familiarity with Klaviyo, Omnisend, HubSpot, ActiveCampaign, and most major email platforms • Comfortable working across Slack, ClickUp, and Figma • An understanding of what it takes to scale a DTC brand, with the flexibility to apply email thinking to non-ecommerce clients too • An outgoing, proactive communicator who stays resilient and calm under pressure • Strong attention to detail paired with creativity and problem-solving • A plus, not a dealbreaker: hands-on design skills for same-day edits, an eye for design, and case studies or a portfolio of past client work

🏖️ Benefícios

• Competitive compensation discussed individually based on experience and location • A fully remote role with a 50/50 balance of collaboration and independent ownership • Regular structured feedback through weekly and monthly check-ins • Real growth headroom as the agency scales and your portfolio grows • Back-office support from Mint Source for payroll, onboarding, and HR