Engagement Manager

🕒 4 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

👔 Gerente

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• Aberta há 4 dias.
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• Sem salário divulgado.

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Mirantis

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

A Mirantis é uma empresa especializada em soluções de gerenciamento de contêineres e infraestrutura em nuvem. Ela oferece uma variedade de produtos, incluindo o Mirantis Kubernetes Engine (MKE), o Mirantis OpenStack para Kubernetes (MOSK) e o Mirantis Container Cloud (MCC), que fornecem plataformas de gerenciamento de Kubernetes e contêineres em nível empresarial. A Mirantis também desenvolve ferramentas para cadeias seguras de fornecimento de software, como o Mirantis Container Runtime (MCR) e o Mirantis Secure Registry (MSR). Como defensora das tecnologias de código aberto, a Mirantis apoia vários projetos e fornece recursos como o Lens Desktop, um popular IDE para Kubernetes, além de suporte técnico para empresas que adotam tecnologias nativas em nuvem. Suas soluções atendem a setores como serviços públicos, serviços financeiros e indústrias mais amplas de SaaS e serviços de tecnologia.

Descrição

• Own client success end to end from pre-sales scoping and solution design through contract, pilot, delivery, and acceptance • Serve as the primary client contact and senior Mirantis voice on engagements • Partner with sales, solution architects, and engineering to scope and estimate custom work, author statement-of-work delivery sections, and coordinate internal teams • Run multiple concurrent engagements or large multi-workstream programs • Translate client objectives into executable plans and maintain shared schedules and commitments • Maintain RAID logs, integrated plans and schedules, status reporting, and critical-path management • Manage technical delivery with Product Engineering, Customer Success, and Professional Services • Coordinate client infrastructure, dependencies, and prerequisites • Hold vendors and subcontractors accountable for timelines and quality • Manage commercial health, scope, change, scope creep, change orders, and financial performance • Identify risks, communicate them early, and drive mitigation plans • Report status to project teams, executives, and C-level leadership • Identify follow-on opportunities and work with Sales to develop additional work • Improve delivery processes and collateral • Mentor project managers

🎯 Requisitos

• 10+ years in project or program management leading complex, client-facing solution implementations in a professional services, consulting, or technology vendor environment • Experience delivering enterprise infrastructure or cloud platform implementations • Experience running multi-party delivery across client teams, third-party vendors and subcontractors, and internal product and engineering organizations distributed across time zones • Pre-sales experience: scoping and estimating custom work, and authoring delivery sections of statements of work • Commercial ownership of engagements, including scope control, change orders, and financial accountability • Technical fluency sufficient to engage credibly with engineers and architects on tradeoffs, dependencies, and risk • Demonstrated ownership of client outcomes • Pragmatic, outcome-driven mindset • Bachelor's degree in a business or technical field, or equivalent experience • Willingness and ability to travel internationally, including to the United States • Ability to hold or obtain documentation required for international travel • Nice to have: PMP certification or similar • Nice to have: familiarity with Kubernetes, OpenStack, hybrid cloud concepts, AI concepts, data pipelines, LLMs, model lifecycle, data center environments, vendor/subcontractor relationships, and AI tools and agents

🏖️ Benefícios

• Competitive compensation • Strong benefits • Stock options • Flexible working schedule • Remote / or hybrid work environment • Continuous growth opportunities • Global team and client exposure

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