Provider Relations Manager

🕒 Julho 30

🌲 Oregon – Remoto

🌲 Oregon – Remote

💵 $52.900 - $70.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Modivcare

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 2017

🏥 Saúde

⚕️ Seguro de Saúde

🚗 Transporte

💰 $525.000.000 Post-IPO Debt em 2024-07

Healthcare • Healthcare Insurance • Transport

A Modivcare é uma empresa que se concentra em simplificar a experiência de viver com necessidades complexas de saúde, oferecendo um conjunto abrangente de soluções de cuidado de apoio. Eles se especializam em transporte médico não emergencial, cuidados pessoais e monitoramento virtual e remoto de pacientes. A Modivcare trabalha em estreita colaboração com Planos Medicaid, Agências Estaduais, Medicare Advantage, Planos SNP, sistemas de saúde, profissionais de saúde e provedores de transporte, garantindo que os membros recebam os serviços de saúde necessários. Por meio de tecnologia inovadora e estratégias orientadas por dados, eles abordam os determinantes sociais de saúde, oferecendo serviços como transporte de qualidade, gerenciamento de cuidados crônicos, entrega de refeições e assistência domiciliar, visando otimizar os resultados de saúde dos pacientes e melhorar sua experiência geral.

Descrição

• Develop and maintain positive and effective working relationships with transportation providers. • Manage provider relationships at a local and regional level. • Identify opportunities for improvement through ongoing provider communication. • Conduct training sessions for providers and other departmental staff on policies, procedures, processes, portals, and any system changes, etc. • Drive performance in key metrics (safety, on-time delivery/pickup, reroutes, and compliance). • Partner with Operations’ leadership to drive process improvements that reduce reroutes/missed trips/transportation provider complaints/member abrasion. • Utilize data across multiple systems to identify the root cause and resolve issues. • Create and influence adoption of solutions that improve our provider network and member experience. • Identify, develop, and improve strategies for provider performance management and training process. • Manage projects ensuring project schedule and milestones are met. • Act as a subject matter expert in provider relations, providing guidance and mentorship to junior team members.

🎯 Requisitos

• Bachelor's Degree required. • Three (3) plus years of experience. • Strong verbal and written communication skills with ability to clearly convey information, negotiate, and resolve conflicts. • Strong interpersonal skills, having the ability to interact with different stakeholders of varying levels. • Strong problem-solving skills to assist in navigating challenges and find effective solutions. • Have a customer service mindset and the ability to provide a positive experience. • Display solid decision-making and judgment skills relating to provider relationships and problems. • Proficient in Microsoft Suite products (Word, Excel, Access, and Outlook). • Knowledge of LSI proprietary software. • Familiarity in all multiple aspects of non-emergency transportation brokerage.

🏖️ Benefícios

• Medical, Dental, and Vision insurance • Employer Paid Basic Life Insurance and AD&D • Voluntary Life Insurance (Employee/Spouse/Child) • Health Care and Dependent Care Flexible Spending Accounts • Pre-Tax and Post --Tax Commuter and Parking Benefits • 401(k) Retirement Savings Plan with Company Match • Paid Time Off • Paid Parental Leave • Short-Term and Long-Term Disability • Tuition Reimbursement • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)