Chapter Relations Manager – West/West-Central U.S.

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🕒 Julho 30

🌵 Arizona, California, +9 estados a mais – Remoto

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🥔 Idaho – Remote 🦬 Montana – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌲 Oregon – Remote ⛷️ Utah – Remote ☕ Washington – Remote 🦬 Wyoming – Remote

💵 $65.000 - $70.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Puzzle Solutions

SiteLinkedInTodas as Vagas

2 - 10 funcionários

Fundada em 2017

💼 Consultoria

🤝 B2B

⚡ Produtividade

Consulting • B2B • Productivity

A Puzzle Solutions é uma consultoria especializada que projeta e implementa sistemas e automação para escritórios de contabilidade. Eles são especialistas certificados em FYI, XPM (Xero Practice Manager) e ClickUp, oferecendo serviços como implementações, migrações (fusão/divisão de banco de dados), revisões de sistema, modelos de relatórios e automações para ajudar as práticas a escalarem, reduzirem o trabalho manual e melhorarem a lucratividade. Seu site informa que já orientaram mais de 150 escritórios e mais de 4. 000 usuários em implementações e automações.

Descrição

• Serve as the trusted, go-to relationship manager for volunteer chapter leaders across your region, providing responsive guidance, proactive check-ins, and a consistent CFMA presence. • Own the full strategic planning cycle for assigned chapters — preparing session materials, facilitating planning discussions with volunteer boards, and delivering the final documented strategic plan. • Conduct regular check-ins with chapter leaders to monitor progress, address challenges, and keep each chapter’s plan alive and actionable. • Partner with the Chapter Engagement Program Manager to review chapter health metrics, identify support needs, and align strategy accordingly. • Support and collaborate with the Chapter Resource Committee, bringing chapter voice to national conversations and national resources to chapters. • Represent CFMA through presentations, meetings, trainings, and events across the region. • Collaborate with the Director, Chapter Engagement and national staff to advance shared departmental and organizational goals.

🎯 Requisitos

• 4+ years of association or membership-organization experience • A relationship-first approach: demonstrated success, building trust with volunteer leaders, members, or organizational partners and navigating varied personalities and leadership dynamics. • Comfort leading meetings and presenting to groups, including senior-level professionals — or a genuine readiness to grow into it with CFMA’s framework and support. • The ability to translate data, feedback, and observations into measurable, attainable action plans. • Excellent written and verbal communication, strong organizational skills, and professionalism to manage multiple chapter relationships at once. • Willingness and ability to travel approximately 50% within the West / West Central region. • Experience with member engagement, retention, or volunteer management in an association setting is a strong plus. • Experience supporting volunteer committees or leadership groups within an association or membership organization. • Experience with association platforms such as Monday.com, ACGI, or Glue Up (or comparable CRM/AMS systems). • Comfort working with data, reporting, and engagement metrics, with strong Excel proficiency. • Proficiency in Microsoft Office, especially Outlook, Excel, Word, OneNote, and PowerPoint.

🏖️ Benefícios

• Medical, Dental, & Vision Insurance • 401(k) with 5% employer match • Life & AD&D (2x salary up to $250,000) • Short-term & Long-term Disability • PTO up to 20 days annually + paid holidays