Senior Director, Transportation Operations

🕒 5 dias atrás

🚗 Michigan – Remoto

🚗 Michigan – Remote

💵 $115.300 - $145.000 / ano

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

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Modivcare

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 2017

🏥 Saúde

⚕️ Seguro de Saúde

🚗 Transporte

💰 $525.000.000 Post-IPO Debt em 2024-07

Healthcare • Healthcare Insurance • Transport

A Modivcare é uma empresa que se concentra em simplificar a experiência de viver com necessidades complexas de saúde, oferecendo um conjunto abrangente de soluções de cuidado de apoio. Eles se especializam em transporte médico não emergencial, cuidados pessoais e monitoramento virtual e remoto de pacientes. A Modivcare trabalha em estreita colaboração com Planos Medicaid, Agências Estaduais, Medicare Advantage, Planos SNP, sistemas de saúde, profissionais de saúde e provedores de transporte, garantindo que os membros recebam os serviços de saúde necessários. Por meio de tecnologia inovadora e estratégias orientadas por dados, eles abordam os determinantes sociais de saúde, oferecendo serviços como transporte de qualidade, gerenciamento de cuidados crônicos, entrega de refeições e assistência domiciliar, visando otimizar os resultados de saúde dos pacientes e melhorar sua experiência geral.

Descrição

• Lead the financial and operational performance of an assigned market portfolio, including complex markets and client relationships. • Oversee transportation operations, provider network performance, client relationships, compliance, and market financial results. • Own market P&L and financial performance, including revenue, margin, operating expense, unit cost, utilization, membership, trip volume, and accounts receivable. • Identify financial and operational variances and lead corrective action to improve profitability. • Own contractual and operational performance across transportation, provider network, member experience, reporting, and service measures. • Direct provider capacity, performance, mode mix, rates, network development, readiness, compliance, and service reliability. • Represent Modivcare with state agencies, MCOs, regulators, client executives, providers, industry organizations, and other external stakeholders. • Ensure execution and resolution of contractual, compliance, audit, CAP/PIP/QIP, and other performance exposures. • Lead market and executive performance reviews, presenting results, risks, root causes, remediation, and recommendations. • Improve market economics through repricing, network optimization, mode strategy, process improvement, and technology. • Support RFPs, contract negotiations, amendments, renewals, expansions, and growth opportunities. • Lead market implementation and de-implementation activities, cross-functional handoffs, operational readiness, and continuity of service delivery. • Lead through a matrixed operating model by establishing ownership, priorities, timelines, and escalation paths. • Translate enterprise priorities into market execution and drive continuous improvement. • Determine organizational structure, staffing, and resource allocation. • Lead and develop market leadership teams and establish performance expectations and accountability. • Build leadership capability and succession depth while fostering ownership, accountability, collaboration, and continuous improvement. • Lead organizational and change-management efforts. • Partner with Human Resources on recruiting, onboarding, employee relations, performance actions, development, compensation, retention, and talent management.

🎯 Requisitos

• Bachelor's degree in Business, Healthcare Administration, Operations, Finance, or related field required; Master's degree preferred. Equivalent education and/or experience considered. • Ten (10) plus years of progressive experience in healthcare operations, transportation, NEMT, managed care, logistics, or a related complex service environment. • Seven (7) plus years of progressive leadership experience, including experience leading leaders and complex or distributed teams. • Experience leading a large, complex or highly regulated market, client portfolio, business unit, or operational environment with financial accountability and executive client/stakeholder engagement. • Strong business and financial acumen, including P&L management, forecasting, unit economics, cost management, and translating operational performance into financial outcomes. • Deep understanding of NEMT, healthcare operations, Medicaid/managed care, provider networks, and complex regulatory and contractual environments. • Strong contractual acumen, including SOWs, pricing structures, SLAs, performance guarantees, audits, and regulatory requirements. • Strong analytical and strategic judgment, with the ability to identify root causes and emerging risks, balance competing business priorities, and translate insights into measurable action. • Executive-level communication, presentation, and relationship-management skills. • Ability to represent Modivcare with clients, regulators, state agencies, industry organizations, and senior leadership. • Ability to build and maintain strategic relationships through in-person client engagement, industry conferences, community and stakeholder events, and other external forums. • Ability to lead through complex, matrixed organizations, influence without direct authority, and drive cross-functional accountability and execution. • Change and program management skills, including leading complex, cross-functional initiatives from strategy through implementation, establishing milestones and accountability, managing dependencies and risks, and driving adoption through sustained results. • Strong strategic judgment and critical thinking skills. • Strong people leadership and talent-development capability, including leading leaders, building high-performing teams, and driving a culture of ownership and continuous improvement.

🏖️ Benefícios

• Medical, Dental, and Vision insurance • Employer Paid Basic Life Insurance and AD&D • Voluntary Life Insurance (Employee/Spouse/Child) • Health Care and Dependent Care Flexible Spending Accounts • Pre-Tax and Post-Tax Commuter and Parking Benefits • 401(k) Retirement Savings Plan with Company Match • Paid Time Off • Paid Parental Leave • Short-Term and Long-Term Disability • Tuition Reimbursement • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) • Bonus eligibility based on individual and company performance

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