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Senior Director – Transportation Operations

🕒 Outubro 29

🌵 Arizona, Texas – Remoto

infoinfo

💵 $115.300 - $145.000 / ano

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Modivcare, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 29

Ainda aberta no site da Modivcare. Verificada 1 hora atrás.

Logo of Modivcare

Modivcare

10.000+ funcionários

Fundada em 2017

🏥 Saúde

⚕️ Seguro de Saúde

🚗 Transporte

💰 $525.000.000 Post-IPO Debt em 2024-07

Healthcare • Healthcare Insurance • Transport

A Modivcare é uma empresa que se concentra em simplificar a experiência de viver com necessidades complexas de saúde, oferecendo um conjunto abrangente de soluções de cuidado de apoio. Eles se especializam em transporte médico não emergencial, cuidados pessoais e monitoramento virtual e remoto de pacientes. A Modivcare trabalha em estreita colaboração com Planos Medicaid, Agências Estaduais, Medicare Advantage, Planos SNP, sistemas de saúde, profissionais de saúde e provedores de transporte, garantindo que os membros recebam os serviços de saúde necessários. Por meio de tecnologia inovadora e estratégias orientadas por dados, eles abordam os determinantes sociais de saúde, oferecendo serviços como transporte de qualidade, gerenciamento de cuidados crônicos, entrega de refeições e assistência domiciliar, visando otimizar os resultados de saúde dos pacientes e melhorar sua experiência geral.

Descrição

• Lead the financial and operational performance of an assigned market portfolio, including large, complex markets or multiple markets and client relationships • Oversee transportation operations, provider network performance, client relationships, compliance, and market financial results • Own market P&L and financial performance, including revenue, margin, operating expense, unit cost, utilization, membership, trip volume, AR, and other material drivers • Own contractual and operational performance across transportation, provider network, member experience, reporting, and service measures • Direct provider capacity, performance, mode mix, rates, network development, readiness, compliance, and service reliability • Represent Modivcare with state agencies, MCOs, regulators, client executives, providers, industry organizations, and external stakeholders • Ensure execution and resolution of contractual, compliance, audit, CAP/PIP/QIP, and other performance exposures • Lead market and executive performance reviews and communicate performance, financial results, risks, root causes, remediation, and recommendations • Identify pricing, rate adequacy, utilization, scope, and cost risks and improve market economics • Support RFPs, contract negotiations, amendments, renewals, expansions, and growth opportunities • Lead market implementation and de-implementation activities, cross-functional handoffs, operational readiness, and continuity of service delivery • Lead through a matrixed operating model and drive enterprise priorities into market execution • Determine organizational structure, staffing, and resource allocation • Lead and develop market leadership teams, establish performance expectations, and build succession depth • Lead organizational and change-management efforts • Partner with Human Resources on recruiting, onboarding, employee relations, performance actions, development, compensation, retention, and talent management

🎯 Requisitos

• Bachelor's degree in Business, Healthcare Administration, Operations, Finance, or related field required; Master's degree preferred • Equivalent education and/or experience considered • Ten (10) plus years of progressive experience in healthcare operations, transportation, NEMT, managed care, logistics, or a related complex service environment • Seven (7) plus years of progressive leadership experience, including experience leading leaders and complex or distributed teams • Experience leading a large, complex or highly regulated market, client portfolio, business unit, or operational environment with financial accountability and executive client/stakeholder engagement • Strong business and financial acumen, including P&L management, forecasting, unit economics, cost management, and translating operational performance into financial outcomes • Deep understanding of NEMT, healthcare operations, Medicaid/managed care, provider networks, and complex regulatory and contractual environments • Strong contractual acumen, including SOWs, pricing structures, SLAs, performance guarantees, audits, and regulatory requirements • Strong analytical and strategic judgment, root-cause analysis, risk identification, and measurable action planning • Executive-level communication, presentation, and relationship-management skills • Ability to represent Modivcare with clients, regulators, state agencies, industry organizations, and senior leadership • Ability to build and maintain strategic relationships through in-person client engagement, industry conferences, community and stakeholder events, and external forums • Ability to lead through complex, matrixed organizations, influence without direct authority, and drive cross-functional accountability and execution • Demonstrated change and program management skills for complex, cross-functional initiatives • Strong strategic judgment and critical thinking • Strong people leadership and talent-development capability

🏖️ Benefícios

• Medical, Dental, and Vision insurance • Employer Paid Basic Life Insurance and AD&D • Voluntary Life Insurance (Employee/Spouse/Child) • Health Care and Dependent Care Flexible Spending Accounts • Pre-Tax and Post-Tax Commuter and Parking Benefits • 401(k) Retirement Savings Plan with Company Match • Paid Time Off • Paid Parental Leave • Short-Term and Long-Term Disability • Tuition Reimbursement • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) • Bonus eligibility based on individual and company performance

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