Senior Account Manager

🕒 2 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

🗣️🇩🇪 Alemão obrigatório

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Momentus Technologies

Momentus Technologies

201 - 500 funcionários

Fundada em 1985

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

A Momentus Technologies é uma empresa que oferece uma plataforma de software de gestão de eventos e locais baseada em nuvem, projetada para centros de convenções, campi corporativos e universitários, estádios e arenas, centros de artes performáticas, centros de conferências e outros locais especializados. Sua suíte de produtos (Momentus Enterprise, Momentus Elite, Momentus WeTrack) centraliza agendamentos, programação, operações, gestão de recursos e riscos/incidentes, CRM, pagamentos e análises para ajudar os locais a aumentarem as reservas, otimizarem operações, melhorarem a receita e realizarem eventos seguros e eficientes. A plataforma é voltada para organizações de médio a grande porte e enfatiza a coordenação em tempo real entre os departamentos, relatórios e escalabilidade.

Descrição

• Build and maintain strong relationships with key clients • Serve as the main liaison between clients and internal teams • Balance account management with new-logo acquisition and build a qualified prospect pipeline • Convert sales opportunities into revenue against established sales quotas • Identify growth opportunities within existing accounts and develop upselling and cross-selling strategies • Collaborate with product, marketing, and support teams to tailor solutions to client needs • Lead strategic account planning, quarterly business reviews, and renewal strategies • Negotiate contracts and renewals with a focus on value creation and long-term success • Monitor account health and proactively address issues or risks • Track account performance, client feedback, and usage metrics • Pursue and close strategic new-business opportunities aligned with target markets or current client portfolios

🎯 Requisitos

• 3+ years of experience in Account Management in a B2B SaaS environment • Proficiency in both German and English, written and oral • Proven ability to manage and grow key accounts, drive retention, and deliver exceptional client experiences • Experience in the Events & Venue industry highly preferred • Strong interpersonal, communication, and relationship-building skills • Confidence in negotiation and problem-solving, with a proactive and client-first mindset • Experience using CRM platforms, Salesforce preferred, and other client management tools • Ability to manage multiple accounts and priorities with strong project management skills • Excellent presentation and storytelling abilities in one-on-one and group settings • Strategic understanding of sales cycles, business value, and customer lifetime value • Willingness to travel occasionally for client meetings and events (10–15 trips per year) • Must reside in an eligible U.S. state that does not currently mandate salary disclosure in job postings; candidates residing in California or other states with active pay transparency laws will not be considered

🏖️ Benefícios

• Equal opportunity employer committed to diversity, inclusion, and workplace accessibility • Reasonable accommodations during recruitment and on the job • Occasional travel to client meetings and events (10–15 trips per year)

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