Sales Account Manager

🕒 2 dias atrás

🤠 Texas – Remoto

infoinfo

💵 $150.000 - $250.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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inTEST EMS

51 - 200 funcionários

🏭 Manufatura

📦 Logística

🔧 Hardware

Manufacturing • Logistics • Hardware

A inTEST EMS é uma empresa que projeta e fabrica sistemas mecânicos e elétricos necessários para células de teste automatizadas, atendendo principalmente a indústria de semicondutores. Fundada em 1981, oferece soluções para testes de semicondutores com produtos como manipuladores, sistemas de acoplamento e interfaces de teste. Esses produtos são usados para posicionar cabeçotes de teste de equipamentos de teste automático de semicondutores (ATE) e conectá-los a sondadores de wafer ou manipuladores de teste, melhorando a eficiência e o rendimento do piso de teste. Com mais de 40 anos de experiência e um impacto significativo na indústria, a inTEST EMS continua a oferecer soluções personalizadas feitas por engenheiros, para engenheiros, possibilitando testes em uma variedade de aplicações, incluindo automotivo, 5G, gerenciamento de energia e mais.

Descrição

• Lead RFQ responses, quotation development, order booking, and order processing activities in partnership with Sales Administration • Manage customer purchase orders and coordinate fulfillment requirements • Build and maintain executive-level relationships across Texas Instruments • Partner with customer engineering, operations, and product teams to support ongoing business initiatives • Establish and maintain strong working relationships across all Texas Instruments locations globally • Develop strategic roadmaps for testers, platforms, probers, handlers, and related semiconductor test equipment • Act as the primary liaison between Texas Instruments and InTest Engineering, Operations, Quality, and other internal departments • Maintain exceptional customer satisfaction through responsive communication and effective issue resolution • Coordinate production schedules and logistics between Texas Instruments and InTest Operations teams • Own account sales forecasts, booking projections, key performance metrics, and business growth objectives • Track account performance and establish measurable sales targets • Drive resolution of customer issues, escalations, and conflict management activities • Lead continuous improvement initiatives and oversee customer-facing corrective action reporting, including 8D reports • Identify and pursue new business opportunities within Texas Instruments • Collaborate with Marketing, Product Development, and Engineering teams to develop solutions that meet evolving customer needs • Prepare customer reports, business reviews, forecasts, and presentation materials • Support and coordinate domestic and international sales representatives engaged in Texas Instruments business activities • Develop proficiency and maintain effective use of business systems including Microsoft Dynamics, ADEPT, and M2K • Perform additional duties as assigned

🎯 Requisitos

• Bachelor's degree in engineering, Business Administration, Management, or a related field required • Minimum of 10 years of leadership and account management experience with a demonstrated record of success • Experience supporting electromechanical products, semiconductor test systems, or related technologies strongly preferred • Strong understanding of semiconductor test industry concepts, practices, and procedures • Ability to interpret customer technical requirements and understand complex purchasing and decision-making processes • Demonstrated success managing strategic customer relationships and large-scale accounts • Strong business acumen with experience evaluating opportunities and executing growth strategies • Excellent organizational, prioritization, and project management skills • Self-motivated with the ability to work independently and collaboratively across global teams • Exceptional written and verbal communication skills with the ability to engage audiences at all levels of an organization • Strong attention to detail and commitment to customer satisfaction • Advanced proficiency with Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint • Experience with CRM systems, ERP platforms, and sales management tools preferred • Knowledge of market trends, competitive landscapes, and emerging business opportunities • Ability to travel up to 50% of the time • Domestic and international travel required for customer visits, business reviews, trade events, and visits to InTest facilities worldwide

🏖️ Benefícios

• 401K Retirement plan with company match • Health/Medical Dental and Vision Insurance at ~20% cost share • Disability insurance • Employee assistance program • Flexible spending account • Health savings account • Life insurance • Paid time off • Paid holidays • Referral bonus program • Employee Stock Purchase Plan (15% discount on company stock) • Tuition reimbursement

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