Commercial Lines AI Solutions Engineer

🔥 21 horas atrás

🦌 Connecticut, Florida, +21 estados a mais – Remoto

🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🐎 Kentucky – Remote 🌾 Nebraska – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🍑 Georgia – Remote

💵 $77.450 - $123.921 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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Encova Insurance

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🛡️ Seguros

💸 Finanças

👥 B2C

Insurance • Finance • B2C

A Encova Insurance é uma empresa de seguros dedicada a fornecer soluções de seguros abrangentes para necessidades pessoais e comerciais. Com décadas de experiência no setor, a Encova Insurance oferece uma ampla gama de produtos, incluindo seguros residenciais, automotivos e de compensação de trabalhadores, enquanto se especializa em pacotes comerciais personalizados para empresas complexas. Eles priorizam a inovação e o atendimento ao cliente, garantindo que os segurados recebam o apoio e a cobertura necessários para o sucesso a longo prazo.

Descrição

• Design, configure, test, deploy, monitor, maintain, and retire AI agents and workflows using Microsoft 365 Copilot, Copilot Studio, Power Platform, SharePoint, Teams, Dataverse, Azure AI services, and approved integrations • Develop AI agent instructions, knowledge sources, prompts, actions, workflows, structured outputs, escalation paths, and reusable components • Troubleshoot AI agent behavior, retrieval quality, permissions, integrations, workflow execution, and production issues • Maintain technical and support documentation • Monitor adoption, quality, usage, cost, feedback, and business outcomes, and continuously improve or consolidate solutions • Partner with Underwriting, Safety and Loss Control, and Claims leaders and subject-matter experts to identify and prioritize AI opportunities • Lead discovery sessions, translate business requirements into solution designs and test scenarios, develop prototypes, and recommend appropriate solutions • Maintain a Commercial Lines AI use-case portfolio and development backlog • Coordinate dependencies and avoid duplicative or unsupported solutions • Communicate solution capabilities, limitations, risks, resource needs, and expected value • Build solutions in accordance with architecture, security, privacy, records management, legal, compliance, regulatory, and responsible AI standards • Use approved data sources and role-based access with grounding, traceability, human review, approval controls, disclaimers, and escalation requirements • Develop and execute test plans covering accuracy, completeness, permissions, edge cases, failures, workflows, integrations, and user experience • Coordinate business user acceptance testing before deployment • Prevent solutions from independently making final underwriting, pricing, claims, coverage, legal, regulatory, or employment decisions • Escalate material risks through established channels • Perform other duties as assigned

🎯 Requisitos

• Bachelor’s degree in computer science, business, or insurance field, or an equivalent combination of education and experience is required • Minimum of 3 years of hands-on experience with Microsoft Copilot Studio, Microsoft 365 Copilot, Power Platform, Azure AI, generative AI, or comparable technologies is required • Strong analytical, project-management, facilitation, written communication, and cross-functional collaboration skills are required • Experience translating business requirements into implemented solutions across discovery, design, development, testing, deployment, monitoring, and production support is preferred • Working knowledge of APIs, connectors, authentication, data integration, enterprise content sources, generative AI grounding, retrieval, evaluation, hallucination risk, and human oversight is preferred • Property and casualty insurance experience, ideally within Commercial Lines Underwriting, SLC, Claims, Product, Premium Audit, or related operations is strongly preferred • Working knowledge of commercial insurance processes, data, documents, controls, and regulatory considerations is strongly preferred • Microsoft technical certifications and/or insurance education or designations such as CPCU, ARM, AINS, AU, AIC, or comparable credentials is a plus • Must reside and work within an eligible U.S. state in Encova’s hiring footprint

🏖️ Benefícios

• Bonus / company incentive bonus program • Health, Dental & Vision Insurance • Company-provided life and income protection plans • 401(k) Retirement Plan with 100% company match up to 7% on annual salary • Paid Time Off • Paid Holidays • Floating Holidays • Flexible work arrangements (hybrid and remote depending on the role)

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