Customer Success Manager

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🕒 Julho 8

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Avenu Insights & Analytics

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1978

🏛️ Governo

📋 Conformidade

☁️ SaaS

Government • Compliance • SaaS

A Avenu Insights & Analytics é uma empresa dedicada a aprimorar a recuperação de receitas e a conformidade para governos estaduais e locais. A empresa oferece um conjunto abrangente de serviços e soluções de software voltados para maximizar a transparência e a eficiência operacional, ajudando os contribuintes a cumprir suas obrigações. Com expertise em auditoria de conformidade, transformação digital e gestão de registros públicos, a Avenu colabora com entidades governamentais para identificar novas oportunidades de receita e otimizar os serviços aos cidadãos.

Descrição

• Lead designated territory and provide end-to-end renewal execution support to ensure customer retention and annual revenue and growth targets • Spearhead renewal negotiations and drive incremental revenue • Connect with customers regularly both virtually and in-person to become a trusted advisor • Establish strong relationships based on knowledge of customer requirements and commitment to value • Encourage all accounts to become Neumo references • Develop effective and specific account plans to ensure revenue target delivery and sustainable growth by driving Demand Generation, Pipeline and Opportunity Management strategies • Establish customer acumen - actively understand each customer’s needs, strategic growth plans • Leverage internal Neumo resources to navigate contract creation, pricing, closing and bookings • Ensure effective Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline • Keep pipeline current and moving up the pipeline curve • Maximize the value of all sales support organizations

🎯 Requisitos

• Bachelor’s degree equivalent • Proven work experience (3+ Years) as a Client Success Manager, Customer Success Manager, Account Manager, Key Account Manager, or relevant role related to renewals of primarily to public sector, state and local government account • Experience in sales operations and or contract negotiation a plus • Proven track record in business application software and service sales across industries • Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative, and competitive market

🏖️ Benefícios

• Neumo offers a competitive benefits and compensation package