Director of SST Operations

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Avenu Insights & Analytics

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1978

🏛️ Governo

📋 Conformidade

☁️ SaaS

Government • Compliance • SaaS

A Avenu Insights & Analytics é uma empresa dedicada a aprimorar a recuperação de receitas e a conformidade para governos estaduais e locais. A empresa oferece um conjunto abrangente de serviços e soluções de software voltados para maximizar a transparência e a eficiência operacional, ajudando os contribuintes a cumprir suas obrigações. Com expertise em auditoria de conformidade, transformação digital e gestão de registros públicos, a Avenu colabora com entidades governamentais para identificar novas oportunidades de receita e otimizar os serviços aos cidadãos.

Descrição

• Partner with the DMV Business Unit General Manager to define and execute the strategic vision for the self-service terminal (kiosk) business. • Identify and evaluate new market opportunities, partnerships, and product/service expansions that drive sustainable growth. • Monitor industry trends, regulatory changes, and emerging technologies to continuously evolve the business strategy. • Drive innovation in self-service solutions, including enhancements to user experience, accessibility, digital and AI integration. • Partner to own the P&L, including budgeting, drive revenue growth, and margin expansion, and lead planning and forecasting. • Build trusted relationships, anticipate customer needs, and deliver meaningful outcomes. • Establish and maintain executive-level relationships with state agencies, DMV stakeholders, and strategic partners. • Oversee end to end operations, drive cross functional execution, and implement scalable processes and systems. • Provide coaching, mentorship, and performance management to develop future leaders.

🎯 Requisitos

• Bachelor’s degree required, MBA or advanced degree preferred. • 8+ years of progressive leadership experience, with significant responsibility for business unit performance, operations, or general management. • Demonstrated success owning or co-owning P&L and delivering measurable financial results in a growth-oriented environment. • Experience scaling a product, platform, or service offering, ideally in a technology-enabled or SaaS environment. • Strong understanding of operational management, including process design, performance optimization, and cross-functional execution. • Proven ability to build and lead high-performing teams, including hiring, developing, and retaining top talent. • Experience managing complex customer relationships, including government or enterprise clients. • Familiarity with regulated environments and the ability to navigate multi-jurisdictional requirements. • Experience working with hardware-enabled platforms, self-service technologies, kiosks, or similar products and solutions. • Strong financial acumen, including budgeting, forecasting, and financial analysis.

🏖️ Benefícios

• Competitive benefits and compensation package