Account Manager

🕒 Maio 18

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

👻 Score fantasma 55%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Murj | Empowering Modern Cardiac Device Care

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2015

🏥 Saúde

⚕️ Seguro de Saúde

☁️ SaaS

💰 Series B em 2018-05

Healthcare • Healthcare Insurance • SaaS

A Murj é uma empresa dedicada a capacitar o cuidado moderno de dispositivos cardíacos através de soluções de software inovadoras. Eles oferecem plataformas de classe empresarial que melhoram a gestão da saúde dos pacientes permitindo que os provedores de saúde acessem dados abrangentes de dispositivos cardíacos remotamente. Com automação avançada e interfaces intuitivas, a Murj permite que os clínicos monitorem eficientemente dados dos pacientes, gerenciem fluxos de trabalho e integrem-se perfeitamente com sistemas de registro eletrônico de saúde (EHR) existentes, garantindo ao mesmo tempo a segurança das informações dos pacientes através de práticas de SaaS de ponta.

Descrição

• Serve as the primary point of contact for assigned customer accounts after launch and transition to Murj • Build and maintain relationships with key stakeholders and develop account champions • Identify and adapt to changes in customer leadership or organizational structure • Use data and analytics to track customer goals and recommend success strategies • Maintain regular customer communication through check-ins, updates, product launches, and strategic reviews • Manage relationships with key operators and review their performance on the Murj platform • Prepare and present business reviews to key decision-makers • Work with Customer Success when clinics need to re-launch • Follow the renewal process to minimize churn and drive retention • Negotiate contract renewals with Murj legal and secure price increases • Identify upsell and cross-sell opportunities and expand revenue within existing accounts • Collaborate with Clinical Leadership to quote clinical services for new and existing customers • Explain service details and onboarding processes to customers • Position Murj solutions using knowledge of the platform and device clinic operations • Document customer interactions and platform changes in Salesforce • Track and report key account activities for data-driven decision-making • In the first 90 days, learn the platform, review assigned accounts, build internal relationships, conduct introductory calls, track risks and opportunities, and identify training and growth needs

🎯 Requisitos

• Strong communicator with a customer focus • Ability to develop and present business reviews to a diverse audience • Ability to identify opportunities to upsell products and services • Ability to collaborate with internal teams for customer success • Strong relationship-building and communication skills • Clinical background in cardiac device clinic • Familiarity with remote cardiac monitoring workflows or device data management • Demonstrated success managing complex, multi-stakeholder accounts • Strong presentation skills and experience delivering executive-level business reviews • Proficiency with Salesforce reporting, dashboards, or analytics tools • Ability to analyze customer data and recommend strategic actions • Experience in sales, contract negotiation, and renewal management • Deep understanding of Murj platform capabilities and device clinic operations • Strong organizational skills and attention to detail • Proficiency in Salesforce or similar CRM platforms • Adaptability in a dynamic, evolving role within a cross-functional team • Bachelor’s degree required or equivalent experience • 31–50% travel

🏖️ Benefícios

• Full medical, dental, and vision insurance from the first day • Open vacation policy • More than 10 annual company holidays • Competitive compensation • Equity participation • 401(k) after 3 months of service • Supportive team environment • Opportunities for progression, creativity, and ownership • Promotion from within