Specialty Care Manager – Maternal Health

🕒 Outubro 23

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $70.000 - $80.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 4%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 19 dias.
• As vagas desta empresa costumam ser preenchidas em 21 dias.

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Nadia Care

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2021

🏥 Saúde

👥 B2C

Healthcare • B2C

A Nadia Care é um serviço de suporte materno baseado em associação, que oferece cuidados presenciais e online centrados na comunidade para pessoas durante a gravidez e após o parto. Eles fornecem orientação especializada em maternidade, coordenam uma equipe para apoiar a alimentação, nutrição, trabalho de parto e recuperação, além de conectar os membros a recursos locais (habitação, transporte, outros apoios). A Nadia Care trabalha ao lado dos provedores clínicos dos membros para preencher lacunas no suporte e ampliar os serviços de cuidados maternos através de parcerias (reconhecida como um Fornecedor Preferencial ACAP).

Descrição

• Oversee all contracted specialty care roles, including Doulas, Registered Dietitians, and IBCLCs • Coordinate roster availability, panel matching, compliance audit trails, contractor accountability, and onboarding • Track visit completion, labor attendance, charting timelines, and documentation standards • Conduct charting and documentation audits across Athena, Spruce, and Acuity • Identify and escalate contractor administrative non-compliance, missed labor events, and boundary violations • Review invoices against active contracts and enforce contracted service terms • Liaise with Licensing, Credentialing & Enrollment and maintain credentialing artifacts and roster compliance • Lead interviews for incoming Doula, Registered Dietitian, and Lactation Consultant candidates • Represent Nadia Care at community and regional recruitment events as needed • Partner with care teams to integrate specialty care into member care plans • Produce monthly panel summaries covering assignments, delivery windows, credentialing renewals, and capacity constraints • Coordinate doula assignments and ensure primary and backup doula matching before 30 weeks gestation • Lead member communication about birth support expectations and labor activation protocols • Participate in on-call rotation for live labor events and resolve coverage bottlenecks • Maintain delivery trackers and proactively redistribute assignments to prevent coverage gaps

🎯 Requisitos

• At least 3–5 years handling care coordination, maternal health operations, or contractor panel administration across multiple care verticals • Strong autonomous startup experience, organizational skills, and operational strength • High fluency with digital care systems and platforms, including Athena Health, Spruce, Acuity, Slack, and Google Workspace • Willingness and ability to participate in a structured, team-backed on-call rotation outside standard business hours • Demonstrated experience evaluating contractor candidates and conducting structured interviews • Highly organized with strong communication skills • Ability to hold independent contractors accountable to administrative, charting, credentialing, and SLA standards • Comfortable with operational ambiguity, rapid scaling, and wearing multiple hats in a hypergrowth startup • Bilingual English/Spanish is a plus

🏖️ Benefícios

• Annual paid holidays • Unlimited time off after the 90-day introductory period for full-time salaried exempt employees • Three weeks of paid time off after the 90-day introductory period for full-time hourly non-exempt employees • Medical insurance covering hospital, surgical, and prescription drug benefits • Dental insurance • Vision insurance • Stock option grant • Life insurance • Short-term and long-term disability insurance • 401(k) retirement plan

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