Training and Document Control Manager

🕒 Julho 24

🤠 Texas – Remoto

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💵 $95.000 - $115.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

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👻 Score fantasma 11%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

🗣️🇪🇸 Espanhol obrigatório

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Natera

1001 - 5000 funcionários

Fundada em 2004

🏥 Saúde

🧬 Biotecnologia

⚕️ Seguro de Saúde

Healthcare • Biotechnology • Healthcare Insurance

A Natera é líder global em tecnologia de testes de DNA livre de células (cfDNA), especializada em testes e diagnósticos genéticos não invasivos. As soluções inovadoras da empresa concentram-se em áreas como triagem pré-natal, detecção de câncer e monitoramento de transplantes de órgãos. Ao utilizar bioinformática avançada e análise de DNA, a Natera oferece a profissionais de saúde e pacientes informações essenciais para decisões médicas mais embasadas.

Descrição

• Lead the training and development efforts across our Patient Coordinator, Billing Call Center, Patient Experience, and Document Control teams. • Take ownership of our training initiatives, leveraging artificial intelligence and data analytics to identify skill gaps and build robust onboarding programs. • Foster a culture of continuous development and utilize modern technology to elevate employee performance and increase productivity. • Align training initiatives with the company’s long-term business objectives. • Utilize artificial intelligence tools to create training materials and enhance e-learning experiences. • Collaborate with supervisors and line managers to assess current and future training requirements. • Develop individualized and team-wide training and development plans to address operational expectations. • Review, select, and maintain training materials to ensure they are current and effective. • Deploy a variety of training methods to suit different adult learning styles. • Manage the daily activities of training associates and consultants, ensuring high-quality delivery. • Conduct effective induction and orientation sessions for new hires.

🎯 Requisitos

• 5+ years of experience leading training programs, ideally for inside sales or revenue-generating teams. • Familiarity with recognized sales methodologies (e.g., Sandler, The Challenger Sale, SPIN) is a major plus. • Bachelor’s degree in Education, Human Resources, Business, or a related field is preferred. • Credentials in L&D (e.g., CPTD, APTD), process improvement (e.g., Lean Six Sigma Green/Black Belt), or healthcare compliance and billing (e.g., CPB, CPC, HIPAA) preferred. • A background in medical billing, healthcare document control, or patient experience is highly preferred. • Bilingual (English and Spanish) is strongly preferred. • Highly tech-savvy with proficiency in Learning Management Systems (LMS), generative AI tools, data analytics platforms (e.g., Snowflake, Power BI), and instructional design software (e.g., Articulate 360). • Excellent communication, writing, and leadership skills, with a strong ability to produce clear reports and training manuals.

🏖️ Benefícios

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. • Free testing for Natera employees and their immediate families. • Fertility care benefits. • Pregnancy and baby bonding leave. • 401k benefits. • Commuter benefits. • Generous employee referral program.

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