
1001 - 5000 funcionários
Fundada em 1992
🏥 Saúde
📦 Logística
🏭 Manufatura
Healthcare • Logistics • Manufacturing
A National Seating & Mobility é um fornecedor de soluções abrangentes de mobilidade e acessibilidade, atendendo indivíduos com deficiências e necessidades médicas complexas. A empresa fornece e personaliza cadeiras de rodas elétricas e manuais, sistemas de assento e posicionamento, elevadores de escada, elevadores para veículos, rampas, modificações para banheiros e outros produtos de acesso doméstico; também oferece serviço e reparo, manutenção preventiva, avaliações remotas e suprimentos médicos domiciliares, como produtos para incontinência e enterais. Com mais de 30 anos de experiência e uma rede de locais, a National Seating & Mobility foca em ajudar os clientes a manterem sua independência através de equipamentos personalizados, instalação, financiamento e suporte clínico e ao cliente contínuo.
🕒 Setembro 10
🗣️🇺🇸🇬🇧 Inglês obrigatório
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1001 - 5000 funcionários
Fundada em 1992
🏥 Saúde
📦 Logística
🏭 Manufatura
Healthcare • Logistics • Manufacturing
A National Seating & Mobility é um fornecedor de soluções abrangentes de mobilidade e acessibilidade, atendendo indivíduos com deficiências e necessidades médicas complexas. A empresa fornece e personaliza cadeiras de rodas elétricas e manuais, sistemas de assento e posicionamento, elevadores de escada, elevadores para veículos, rampas, modificações para banheiros e outros produtos de acesso doméstico; também oferece serviço e reparo, manutenção preventiva, avaliações remotas e suprimentos médicos domiciliares, como produtos para incontinência e enterais. Com mais de 30 anos de experiência e uma rede de locais, a National Seating & Mobility foca em ajudar os clientes a manterem sua independência através de equipamentos personalizados, instalação, financiamento e suporte clínico e ao cliente contínuo.
• Coordinate with the Division Funding Director, Funding Manager, Funding Supervisor, Branch Manager, Rehabilitation Technology Supplier, and office support personnel to complete operational procedures according to company policy and timelines • Thoroughly review orders for accuracy and educate Funding Specialists when errors are identified • Maintain working knowledge of durable medical equipment, company policies and procedures, and insurance eligibility and reimbursement guidelines • Ensure compliance with company policies and procedures • Manage transaction cycle time from Coding and Pricing Complete to Documentation Complete • Support Funding Specialists during PTO, LOA, FMLA, open positions, and other identified needs • Communicate with referral sources, physicians, therapists, RTSs, clients, and internal and external customers to secure required documentation • Follow documentation collection frequency and escalation policies • Request, gather, review, and verify funding package documentation, prescriptions, Letters of Medical Necessity, evaluations, price lists, and required forms • Verify documentation meets payer guidelines and educate relevant parties when documentation is incomplete or inaccurate • Gather and verify insurance coverage information and communicate benefits to clients • Maintain client communication, including financial responsibility notifications and hardship-process guidance where allowed • Manage funding-related relationships and communications • Coordinate with other funding areas and complete Funding Action Required tasks • Investigate payer documentation requirements and update the UPD • Investigate and resolve funding-process issues and concerns • Complete additional funding tasks including Coding and Pricing, Submissions, Authorization collection, PPQA, and Delivery Verifications • Provide direction, instructions, and guidance to staff • Document best practices, coordinate training opportunities, and identify process improvements and UPD discrepancies or updates • Facilitate problem solving and collaboration • Motivate and inspire team members; recognize team accomplishments • Assist with customer complaints, billing concerns, and payer correspondence • Support management in performance monitoring and evaluation • Communicate team status, task accomplishment, and direction to management • Perform routine auditing to identify coaching opportunities and maintain high staff performance • Occasionally assist new business acquisitions and branches with temporary processing needs • Perform other related duties and special assignments as requested
• Minimum of 3 years of experience related to Durable Medical Equipment and/or Complex Rehab Technology required • Preferred experience in all aspects of a Funding Specialist’s position, including processing both Repairs and Non-Repairs • Extensive knowledge of the process and insurance guidelines to secure funding for Durable Medical Equipment and/or Complex Rehab Technology • Comprehensive knowledge of insurance verification for DME • Experience with applications such as Mobility Advisor or data management systems required • Proven record of excellent people skills, including good communication and inter-personal skills • Strong leadership skills • Strong team player • Strong organizational skills and attention to detail • Customer service driven • Excellent computer and technology skills, including Microsoft Office, Outlook, and PowerPoint • Experience with Excel, including spreadsheets and formulas, and Outlook email required • Ability to be a strong role model for high performance and productivity • Ability to manage and develop others remotely • Ability to read, analyze, and interpret general business reports, technical procedures, work instructions, and governmental regulations • Ability to write reports, business correspondence, and develop training materials • Ability to effectively present information and respond to questions from a variety of staff • Basic understanding of and willingness to learn and adopt professional and industry standards
• 401k • Company paid Long Term Disability • Tuition reimbursement • Work from home environment
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