Senior Manager, Account Executive

🕒 Junho 16

🥔 Idaho – Remoto

🥔 Idaho – Remote

💵 $108.429 - $135.536 / ano

⏰ Tempo Integral

🟠 Sênior

🧑‍💼 Executivo de Contas

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Navitus Health Solutions

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2003

💼 Consultoria

🛡️ Seguros

🏥 Saúde

Consulting • Insurance • Healthcare

Microsoft 365 é uma suíte de aplicativos de produtividade baseada em nuvem, desenvolvida para pessoas, famílias, empresas e instituições de ensino. Inclui ferramentas populares como Word, Excel, PowerPoint, Outlook e Teams, permitindo criar, colaborar e compartilhar documentos e dados de forma contínua entre dispositivos. O Microsoft 365 aumenta a produtividade com recursos como o Microsoft Copilot, que integra capacidades de IA para auxiliar nas tarefas do dia a dia, garantindo o armazenamento e a organização seguros dos arquivos e facilitando o trabalho em equipe e a comunicação eficaz.

Descrição

• Own and manage a portfolio of complex, high-value clients, serving as the primary strategic point of contact and ensuring alignment with organizational goals. • Lead the execution, and ongoing management of long-term account strategies, including Strategic Business Plans, Quarterly Business Review (QBR) Summaries, and performance reporting. • Partner with internal subject matter experts to identify opportunities for cost savings, service enhancements, clinical improvements, and program expansion. • Support and lead contract renewals, negotiations, and new business implementations, ensuring client commitments and performance guarantees are met. • Proactively identify, communicate, and execute up-sell and expansion opportunities across both personal and team-managed books of business. • Provide day-to-day leadership, coaching, and strategic guidance to ensure consistent client management practices and high service standards. • Translate strategy from the Sr. Director into clear priorities, expectations, and execution plans for the team. • Conduct performance management activities, including goal setting, performance reviews, feedback, development planning, and corrective action when necessary. • Oversee hiring, onboarding, training, and workforce planning for the team to ensure appropriate coverage and capability. • Foster a culture of accountability, collaboration, continuous improvement, and client-centric thinking. • Monitor and report on team and client performance metrics, ensuring achievement of service levels, performance guarantees, and financial targets. • Provide guidance and leadership when performance guarantees are at risk or not met, including development of corrective action plans and client communication strategies. • Assist with budget planning and management, including staffing, travel, and operational expenses. • Participate in Sales finalist meetings, client presentations, and new business pursuits as needed. • Travel to client sites and internal meetings as required.

🎯 Requisitos

• Bachelor’s degree in business, marketing, healthcare administration, or a related field or equivalent work experience required. • 5+ years’ experience in the PBM or healthcare industry, managing complex client relationships. • 5+ years’ experience leading, developing, and managing teams, including performance management and talent development or equivalent experience required. • Demonstrated success in strategic account management, client retention, and growth. • Strong strategic thinking and execution skills, with the ability to translate strategy into results.

🏖️ Benefícios

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!