Supervisor, Account Management Training & Enablement

🕒 Julho 22

🥔 Idaho – Remoto

🥔 Idaho – Remote

💵 $67.657 - $81.514 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Navitus Health Solutions

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2003

💼 Consultoria

🛡️ Seguros

🏥 Saúde

Consulting • Insurance • Healthcare

Microsoft 365 é uma suíte de aplicativos de produtividade baseada em nuvem, desenvolvida para pessoas, famílias, empresas e instituições de ensino. Inclui ferramentas populares como Word, Excel, PowerPoint, Outlook e Teams, permitindo criar, colaborar e compartilhar documentos e dados de forma contínua entre dispositivos. O Microsoft 365 aumenta a produtividade com recursos como o Microsoft Copilot, que integra capacidades de IA para auxiliar nas tarefas do dia a dia, garantindo o armazenamento e a organização seguros dos arquivos e facilitando o trabalho em equipe e a comunicação eficaz.

Descrição

• Coach, mentor, and manage Account Management Trainers; set priorities and performance expectations aligned to business goals. • Provide guidance and support to team members to ensure high performance and professional growth. • Define onboarding and ongoing learning programs while actively contributing to curriculum design, content development, and training delivery. • Ensure training materials, work instructions, and resource repositories are accurate, standardized, and maintained. • Partner cross-functionally to align training with tools, workflows, and process changes while supporting adoption of key initiatives. • Oversee coaching frameworks and provide direct support for complex development needs and performance gaps. • Serve as the liaison between training and business teams to align priorities and share outcomes. • Monitor training effectiveness and lead improvements to enhance consistency, efficiency, and impact. • Other duties as assigned.

🎯 Requisitos

• Bachelor’s degree in business, education, healthcare administration, or related field, or equivalent work experience, required. • 5+ years of experience in training, enablement, account management, or healthcare operations required. • 1–2 years of people leadership experience preferred. • Experience designing and delivering training programs for operational teams required. • Prior experience balancing individual contributor responsibilities with team leadership strongly preferred. • Experience with process improvement, workflow design, or operational transformation initiatives preferred. • Participate in, adhere to, and support compliance program objectives. • The ability to consistently interact cooperatively and respectfully with other employees.

🏖️ Benefícios

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!