Account Director, Revenue Lifecycle Management

🕒 Agosto 7

🌐 Estados Unidos, Canadá – Remoto

🇺🇸 Estados Unidos – Remoto (EUA) 🇨🇦 Canadá – Remoto

⏰ Tempo Integral

🔴 Especialista

🧑‍💼 Executivo de Contas

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Neocol

SiteLinkedInTodas as Vagas

51 - 200 funcionários

💼 Consultoria

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

A Neocol é uma empresa que se concentra em aprimorar o desempenho de assinaturas para empresas, ajudando-as a escalar e crescer usando tecnologia avançada e o ecossistema Salesforce. Eles se especializam em várias soluções, como automatização do reconhecimento de receita, prevenção de churn e fornecimento de experiências de cliente de primeira classe. A Neocol integra tecnologias como Salesforce Revenue Cloud, MuleSoft e NetSuite para otimizar faturamento e cobranças, impulsionar o crescimento orientado por produtos e gerenciar relacionamentos com parceiros de forma eficaz. Seus serviços visam desbloquear o autoatendimento eficiente e colher dados transformadores e insights de IA, supercarregando, em última análise, as empresas de assinatura para alcançar crescimento significativo e reduzir o churn.

Descrição

• Own and grow an assigned portfolio of Neocol accounts against annual revenue and margin targets • Identify organic growth opportunities across the subscription economy • Build long-lasting relationships with key stakeholders and serve as a trusted advisor • Lead proposals and statements of work; partner with Sales on pre-sales activities, scope reviews, capability presentations, and pitch deck preparation • Serve as a senior billable resource on strategic Revenue Cloud engagements • Maintain a billable quota while ensuring delivery quality and client satisfaction • Own account planning, forecasting, and client KPIs including CSAT • Monitor delivery risk, margin, and capacity across the portfolio • Collaborate cross-functionally to align staffing and delivery outcomes • Capture engagement feedback and best practices to refine and scale playbooks and service offerings • Represent Neocol in thought leadership, digital and in-person events, and customer success activities • Model Neocol’s culture and values as a member of the leadership team

🎯 Requisitos

• 10+ years of experience in client services, consulting, or professional services, including direct account ownership and delivery • Proven track record growing client accounts and managing portfolio revenue and margin in a consultative model • Experience leading enterprise Salesforce engagements, including consultative scoping and SOW development • Strong background in project governance, Agile, hybrid, and waterfall delivery methodologies, risk mitigation, and change management • Proven ability to communicate clearly and credibly with C-suite stakeholders • Proficiency in Salesforce, JIRA, Smartsheet, Slack, and Google Workspace/tools • Prior experience managing or mentoring staff in a project or professional services environment • Familiarity with post-PE operating environments, margin accountability, and delivery efficiency metrics • Deep knowledge of the subscription economy, recurring-revenue models, and RevOps • Experience with Salesforce Revenue Cloud, including Revenue Cloud Advanced (RCA) and CPQ • Comfort operating in a global, remote-first environment

🏖️ Benefícios

• Competitive compensation and benefits • Flexible time off that supports real work-life balance • A monthly home office stipend • Employer-matched 401(k) • Comprehensive medical, dental, and vision coverage • Adoption assistance • Ongoing internal training and development opportunities • Employee-led ERGs • Mentorship opportunities • Flexibility • Continuous learning