Account Director

🕒 Julho 28

🏄 California – Remoto

🏄 California – Remote

💵 $130.000 - $145.000 / ano

⏰ Tempo Integral

🔴 Especialista

🧑‍💼 Executivo de Contas

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NEOTech

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🚀 Aeroespacial

🎖️ Defesa

🏭 Manufatura

Aerospace • Defense • Manufacturing

A NEOTech é uma empresa de manufatura eletrônica e serviços de engenharia que oferece fabricação avançada de PCBA, montagem de microeletrônica, montagem de sistemas, reparo/reforma e engenharia de design para produtos complexos de alta confiabilidade. A empresa foca em programas de baixo a médio volume, alta diversidade e soluções completas (do conceito ao cliente) para mercados exigentes, com instalações nos EUA e México e capacidades que incluem gestão da cadeia de suprimentos e manufatura qualificada para espaço/defesa. A NEOTech atende aos mercados de Aeroespacial & Defesa, Equipamentos Médicos, Industrial de Alta Tecnologia e mercados relacionados, e enfatiza a resiliência da manufatura próxima e certificações de qualidade (por exemplo, CMMC Nível 2).

Descrição

• Overseeing a team of account managers and guiding the overall client relationship strategy. • Driving business growth by enhancing customer retention and expanding account portfolios. • Delivering high-quality service aligned with company goals. • Acting as the primary liaison with key clients. • Negotiating contracts and ensuring long-term profitability and client success. • Monitoring account health by analyzing performance metrics and customer feedback. • Identifying upselling and cross-selling opportunities within existing accounts. • Preparing and presenting regular reports on account status and team performance. • Driving customer-centric initiatives to improve client satisfaction and reduce churn. • Managing budgeting, forecasting, and resource allocation for the account management function.

🎯 Requisitos

• Bachelor’s degree in Business, Marketing, Finance, or related field; an MBA is often preferred. • 7-10+ years of relevant experience in account management or sales, with demonstrated leadership experience. • Excellent leadership and team-building capabilities. • Strong strategic thinking and problem-solving skills. • Outstanding communication, negotiation, and interpersonal skills. • Proficiency with CRM software (e.g., Salesforce, HubSpot) and data analysis tools. • Experience creating and executing customer retention and growth strategies. • Ability to manage multiple complex accounts and projects simultaneously. • Financial acumen to analyze profitability and manage budgets. • Adaptability to evolving market conditions and client needs.

🏖️ Benefícios

• Comprehensive benefit package including medical, dental and vision coverage • Company-paid basic life/AD&D insurance • Short-term and long-term disability insurance • Voluntary supplemental insurances • Flexible spending accounts • Employee assistance program (EAP) • Sick Leave, Vacation Time, and company-paid Holidays are also provided as paid time off. • 401(k) Retirement Savings Plan option with a company match.