Customer Account Manager – Hospitality, Lodging

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🕒 Setembro 23

☕ Washington – Remoto

☕ Washington – Remote

💵 $120.000 - $160.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

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Nestle

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

🍽️ Alimentos e Bebidas

🏭 Manufatura

📦 Logística

Food & Beverage • Manufacturing • Logistics

A Nestlé é uma multinacional suíça de alimentos e bebidas que produz e comercializa uma ampla gama de alimentos e bebidas embalados, incluindo café, água engarrafada, produtos lácteos, nutrição infantil, confeitaria, alimentos congelados e marcas de cuidados com animais de estimação. A empresa vende seus produtos globalmente através de canais de varejo e serviços de alimentação, opera extensas operações de fabricação e cadeia de suprimentos, e foca em iniciativas de nutrição, saúde e bem-estar.

Descrição

• Manage, retain, and accelerate growth with national lodging and hospitality account partners • Establish and cultivate executive-level relationships with national lodging brands, hotel management companies, ownership groups, hospitality procurement organizations, and food and beverage stakeholders • Build proposals connecting guest experience, operator needs, brand standards, consumer insights, and financial value • Create and execute joint business plans, account strategies, and performance reporting • Source and analyze customer, channel, consumer, and property-level insights to identify growth opportunities • Develop expertise in lodging and hospitality channel dynamics, food and beverage programming, and operator execution needs • Manage and execute complex partnership agreements and food and beverage programs • Conduct cost-benefit analyses of hospitality partnerships • Lead cross-functional teams across marketing, category, digital, finance, operations, and field sales • Direct new program implementation, national account rollouts, and multi-property expansion plans • Represent Nestlé Professional Solutions internally and externally with hospitality partners, procurement groups, and food and beverage decision makers

🎯 Requisitos

• 4-year Bachelor’s degree • 8+ years of direct national account sales, strategic account management, or general management experience with lodging, hospitality, premium/luxury, or food and beverage organizations • Experience supporting national hotel brands, lodging management companies, hospitality procurement organizations, or similar partners strongly preferred • Experience selling, negotiating, or managing food and beverage programs within the lodging and hospitality channel • 3+ years of national program management experience, including multi-property or multi-unit rollouts across complex customer systems • 3+ years of complex contract negotiation experience with national accounts, procurement organizations, or enterprise-level customer partners • Foundational financial acumen to evaluate program economics, customer profitability, and long-term partnership value • Functional knowledge of marketing, operations, finance, customer strategy, and competitive dynamics within hospitality and foodservice environments • Ability to adapt strategies, build plans, and thrive in ambiguous environments with multiple internal and external stakeholders • Functional knowledge of Request for Proposal (RFP) processes, customer bid requirements, and proposal submissions • Ability to simplify complex material and communicate in a concise, executive-ready, and customer-relevant way • Not eligible for visa sponsorship

🏖️ Benefícios

• Performance-based incentives • 401(k) with company match • Healthcare coverage • Inclusive workplace • Recruitment accommodations for applicants with disabilities