Billing Operations Supervisor

🕒 Maio 22

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Net at Work

SiteLinkedInTodas as Vagas

201 - 500 funcionários

🤝 B2B

☁️ SaaS

🏢 Corporativo

B2B • SaaS • Enterprise

A Net at Work é uma fornecedora de soluções de tecnologia que ajuda pequenas e médias empresas a aprimorarem suas operações através do uso transformador da tecnologia. Eles oferecem uma ampla gama de serviços, incluindo implementação de ERP, soluções de CRM, serviços gerenciados de TI, hospedagem em nuvem e serviços de consultoria estratégica. A Net at Work foca em desbloquear o poder da tecnologia de próxima geração para melhorar a eficiência dos negócios, a experiência dos funcionários e o engajamento dos clientes. Alinhando a tecnologia com as necessidades dos negócios, eles auxiliam empresas em diversos setores, incluindo Química, Construção, Saúde e mais, a otimizar seu desempenho e liberar seu potencial.

Descrição

• Manage daily services billing operations, including time & materials, fixed fee, and recurring billing • Actively participate in billing activities, including invoice review, adjustments, and issue resolution • Support mid-month and month-end billing cycles to ensure timely and accurate invoice generation • Review invoices, credits, and adjustments for accuracy and alignment with contracts • Lead and support a small team of billing specialists, including workload management and coaching • Serve as a point of escalation for billing questions and issues • Partner with Project Managers and Operations to resolve billing discrepancies and ensure alignment with project activity • Monitor time entry and approval status, following up as needed to support timely billing • Assist with monthly reviews of billed and unbilled activity • Support investigation of variances between billing data and financial reporting • Identify opportunities to improve billing processes and reduce manual effort

🎯 Requisitos

• 5+ years of billing experience, preferably in a professional services environment • Prior experience leading or mentoring team members • Strong understanding of services billing models (time & materials, fixed fee, recurring billing) • Experience with PSA/ERP systems (Changepoint, Intacct, or similar) preferred • Strong attention to detail and problem-solving skills • Ability to manage multiple priorities in a fast-paced environment

🏖️ Benefícios

• Health and Welfare (Medical, Dental, Vision) • Accident, Critical Illness, and Hospital Indemnity • Employee Assistance Program (EAP) • Life and AD&D Insurance • Short- and Long-Term Disability Insurance • Flexible Spending Accounts • Transportation and Parking Accounts • Health Savings Accounts (with company contribution) • Retirement Planning (401k with matching contribution) • Legal Benefits • Identity Theft Protection • Pet Insurance • Wellness Program Offerings • Paid Time Off, accrued per pay period based on years of service starting at 15 days annually • 8 Paid Holidays per year, including 1 floating holiday