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Clinical Growth Support Manager

🕒 Outubro 6

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

📈 Marketing de Crescimento

🗣️🇺🇸🇬🇧 Inglês obrigatório

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NeuroFlow

51 - 200 funcionários

Fundada em 2016

🏥 Saúde

⚕️ Seguro de Saúde

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

A NeuroFlow é uma empresa de tecnologia de saúde que se especializa em soluções para a saúde comportamental. Sua plataforma utiliza IA e análise de dados para identificar e gerenciar riscos de saúde comportamental em diversas populações, incluindo membros das forças armadas e veteranos. A tecnologia da NeuroFlow apoia provedores, planos de saúde e agências governamentais ao integrar insights de saúde comportamental em estratégias de gestão de cuidados. Eles fornecem ferramentas para prevenção de suicídio, cuidado integrado e análises de saúde populacional, visando melhorar os resultados e reduzir custos ao tornar os riscos de saúde comportamental mais previsíveis e gerenciáveis.

Descrição

• Design and deliver clinical product demonstrations tailored to care management teams, medical directors, and health plan executives • Partner with sales on discovery calls to identify clinical pain points and translate them into demo stories and scripted patient journeys • Configure and maintain demo environments with realistic clinical data, caseloads, and workflows • Serve as the clinical subject matter expert in sales conversations, RFP responses, and client presentations • Manage relationships with senior clinical and executive stakeholders • Identify market and client feedback patterns and drive clinical positioning priorities with product and marketing • Mentor sales and implementation colleagues on clinical workflows and demo best practices • Establish credibility and build relationships with healthcare stakeholders as a clinical workflow subject matter expert • Conduct organizational readiness assessments • Identify opportunities and challenges for prospective and existing clients • Develop and refine clinical workflows aligned with client goals • Lead ROI analyses using quality metrics and value-based care considerations • Translate complex clinical concepts for diverse stakeholder audiences • Develop user-centered collateral with marketing, including one-pagers, case studies, workflow guides, and campaign content • Review marketing and sales materials for clinical accuracy • Translate product capabilities into benefit language for navigators, case managers, members, and patients • Guide clients from sale through implementation using clinical best practices • Develop and lead clinical training sessions for staff and providers • Collaborate with healthcare teams on data-driven quality improvement initiatives • Consult on evidence-based practices and clinical guidelines • Identify opportunities for program expansion based on outcomes data • Support clients in measuring and demonstrating clinical impact using performance metrics and caseload reports

🎯 Requisitos

• Master's degree in Social Work, Counseling, Psychology, or related behavioral health field • Active clinical license or certification (LCSW, LPC, LMFT, CCM, PhD, PsyD) • Minimum 5 years of clinical experience in behavioral health, with preference for integrated care settings • Direct experience working inside a health system or a health plan as a care navigator, care manager, or case manager • Knowledge of evidence-based practices for mental health and substance use disorders • Understanding of healthcare quality metrics and value-based care models • Deep knowledge of electronic health records and how care teams use them to drive efficient, effective clinical workflows • Willingness to travel up to 10% for client demos, conferences, and onsite meetings • High comfort in complex, multi-stakeholder buying environments • Skilled at developing differentiated messaging and tools for economic buyers, champions, and technical evaluators • Strong storytelling instincts and ability to distill complicated clinical and operational value into simple, economic narratives • Preferred: Experience with Collaborative Care Model (CoCM) or other integrated behavioral health models • Preferred: Background in healthcare consulting, training, or implementation • Preferred: Knowledge of healthcare reimbursement models, including Medicare/Medicaid billing • Preferred: Experience with quality improvement methodologies • Preferred: Project management skills or certification • Preferred: Previous experience in a healthcare technology environment • Preferred: Experience in a pre-sales, sales engineering, or solutions consulting role at a healthcare technology company • Preferred: Experience collaborating with marketing on clinical content, collateral, or campaign messaging • Ability to act in accordance with NeuroFlow’s Information Security Policies and execute organizational security processes • HIPAA-compliant handling of organizational assets and security responsibilities

🏖️ Benefícios

• Flexible work schedule • Unlimited PTO • Physical and mental wellness benefits • Medical coverage • Parental leave • 401K • Company-sponsored events • Referral program • Onsite gym • Dog friendly office • Snacks in the office • Commuter benefits • Onsite massages

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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