Senior Manager of Implementation Success

🕒 Junho 25

🗽 New York – Remoto

🗽 New York – Remote

💵 $82.800 - $98.900 / ano

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

👻 Score fantasma 4%

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New Classrooms

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2009

📚 Educação

🤝 B2B

Education • B2B

A New Classrooms é uma organização educacional inovadora que se concentra em transformar o ensino fundamental e médio por meio de soluções de aprendizado personalizadas. Reimaginando os métodos de ensino, eles buscam ir além do modelo tradicional de ensino único para todos nas salas de aula, especialmente em matemática. Seu programa 'Teach to One' foi projetado para fornecer roteiros personalizados para o sucesso dos alunos em matemática, ajudando a garantir que cada aluno possa atingir seu pleno potencial. A New Classrooms também está envolvida em políticas e advocacia para promover reformas educacionais mais amplas e abordar questões sistêmicas como lacunas de aprendizado. Através de uma forte ênfase em pesquisa e desenvolvimento, eles estão comprometidos em avançar nas práticas de ensino e aprendizado para melhor atender às necessidades de alunos e educadores.

Descrição

• Serve as a trusted partner to schools and districts within NYC — helping them understand their data and strengthen implementation strategies • Participate in partner meetings, data reviews, and check-ins to share insights and gather feedback • Support program onboarding and rollout for new partners, ensuring smooth adoption by teachers and administrators • Elevate stories and examples of strong implementation to share with the broader team and partner network • Conduct school visits, classroom co-observations, and coaching sessions in collaboration with instructional and professional learning teams to strengthen implementation quality and educator capacity • Gather on-the-ground feedback to inform continuous improvement of our tools, supports, and data reporting • Serve as a bridge between partners and internal teams to troubleshoot issues, surface needs, and ensure a high-quality user experience • Prepare and share data reports and visual presentations that highlight engagement, usage, and impact across schools, districts, and support team members in their work with partners • Translate complex data into clear insights and actionable recommendations for educators and leaders • Collaborate with internal data and product teams to ensure accuracy and consistency of reporting • Maintain templates, dashboards, and processes that make data reporting efficient and meaningful for the Program Success team • Manage 10-20 single-school accounts • Provide hands-on support to key district accounts managed by Senior Directors of Implementation Success • Partner with educators and leaders to ensure seamless program operations — from rostering and setup to ongoing technical and instructional support • Lead and coordinate special projects that advance the Program Success team’s goals— such as new reporting tools, data storytelling initiatives, or process improvements • Collaborate with colleagues across teams (Insights & Analytics, Education Solutions, Product) to ensure a cohesive and high-quality partner experience • Track project timelines and deliverables, keeping communication clear and progress steady

🎯 Requisitos

• 6+ years of experience in K–12 education, edtech, or a related field • Experience working in schools — ideally as a teacher, instructional coach, or school/district support role • Willingness to travel frequently across New York City's five boroughs to engage directly with school partners • Ability and desire to travel occasionally (up to 10%) to support in-person engagement with partners nationally • Strong ability to analyze, interpret, and communicate data in ways that are accessible and relevant to educators • Excellent project management skills and attention to detail; comfortable juggling multiple priorities • Clear and engaging communicator who can build and maintain relationships with diverse partners • Proficiency with Google Workspace, spreadsheets (Excel & Sheets), and presentation tools; experience with data visualization platforms (e.g., QuickSight, Tableau, Looker, Google Data Studio) is a plus • Deep commitment to equity, access, and supporting educators in improving student outcomes with a focus on growth for every learner • Experience in a partner-facing implementation, customer success, or data coaching role • Comfort facilitating data conversations with teachers or administrators • Bilingual in English and Spanish preferred.

🏖️ Benefícios

• rich medical, dental, and vision insurance • 41 paid days off per year (prorated for the period in which you work) • paid parental leave • a professional development budget • a quarterly cell phone subsidy