Account Executive

🕒 Setembro 23

🌵 Arizona, Colorado, +3 estados a mais – Remoto

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⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧑‍💼 Executivo de Contas

🦅 Patrocina Visto H1B

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👻 Score fantasma 10%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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NICE

5001 - 10000 funcionários

Fundada em 1991

☁️ SaaS

🤖 Inteligência Artificial

📡 Telecomunicações

SaaS • Artificial Intelligence • Telecommunications

NICE é uma fornecedora líder de soluções de automação de atendimento ao cliente impulsionadas por IA, transformando contact centers em centros de experiência do cliente de classe mundial. Sua plataforma CXone Mpower oferece automação ponta a ponta dos fluxos de trabalho de atendimento, integrando agentes humanos e de IA para entregar interações eficientes e personalizadas. As ofertas da NICE incluem IA para experiência do cliente (CX), soluções digitais e de autoatendimento, engajamento e gestão da força de trabalho, e plataformas completas de contact center em nuvem. A empresa é reconhecida como líder no setor de Contact Center as a Service (CCaaS), fornecendo ferramentas para aumentar a eficiência operacional, impulsionar o engajamento dos colaboradores e elevar a satisfação dos clientes.

Descrição

• Drive net-new business, pipeline growth, and revenue within 911 Emergency Communications Centers and broader Public Safety agencies across the territory • Own the full sales cycle, including discovery, solution positioning, procurement navigation, and deal close • Build and execute a strategic territory plan to drive meeting creation, pipeline growth, and revenue • Conduct outbound prospecting and account-based outreach • Deliver accurate weekly reporting on activity, pipeline creation, and forecasting • Achieve quarterly and annual pipeline and revenue targets • Develop relationships with 911 directors, supervisors, procurement teams, IT leadership, and executive stakeholders • Engage user groups within Public Safety agencies to understand workflows and challenges • Maintain and grow existing customer relationships and generate referral opportunities • Demonstrate NiCE capabilities and articulate differentiated value versus competitors • Conduct needs assessments with Presales/Solutions Engineering • Support technical responses to RFPs, RFIs, and bids, including Scopes of Work • Provide customer feedback to Product Management on market needs and trends • Develop and deliver presentations to end users, partners, consultants, and executives • Manage and co-sell with reseller and channel partners • Collaborate with Marketing, Product Management, Business Development, Project Management, Legal, Professional Services, and Customer Support • Participate in marketing campaigns, demos, and demand-generation initiatives

🎯 Requisitos

• 3–5+ years of technology sales and/or sales engineering experience within Public Safety, 911/PSAP, or Government sectors • Strong understanding of Public Safety and Criminal Justice workflows, including digital evidence processes • Proven success generating pipeline and closing deals in complex public-sector procurement environments • Experience working with government purchasing personnel, RFPs, bids, and state/federal contracts • Consultative selling approach with strong discovery, demonstration, and presentation skills • High-activity, disciplined sales execution with exceptional work ethic • Strong communication, technical aptitude, and creative problem-solving skills • Ability to influence senior decision-makers and build trust across multiple stakeholder groups • BA/BS in Computer Science, Information Systems, or a related field (or equivalent experience) • Ability to travel approximately 50%

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