Senior Account Executive – Western Europe

🕒 Fevereiro 16

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NICE

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 1991

☁️ SaaS

🤖 Inteligência Artificial

📡 Telecomunicações

SaaS • Artificial Intelligence • Telecommunications

NICE é uma fornecedora líder de soluções de automação de atendimento ao cliente impulsionadas por IA, transformando contact centers em centros de experiência do cliente de classe mundial. Sua plataforma CXone Mpower oferece automação ponta a ponta dos fluxos de trabalho de atendimento, integrando agentes humanos e de IA para entregar interações eficientes e personalizadas. As ofertas da NICE incluem IA para experiência do cliente (CX), soluções digitais e de autoatendimento, engajamento e gestão da força de trabalho, e plataformas completas de contact center em nuvem. A empresa é reconhecida como líder no setor de Contact Center as a Service (CCaaS), fornecendo ferramentas para aumentar a eficiência operacional, impulsionar o engajamento dos colaboradores e elevar a satisfação dos clientes.

Descrição

• Acquiring new enterprise companies from all industries across Western Europe (Italy as primary focus, plus Spain and Portugal) • Building and maintaining an effective pipeline by self-directed prospecting, as well as working with internal, Business Development Representative resources • Developing, maintaining and reviewing territory plans that outline how you will meet business goals • Running full sales cycles from account planning & targeted prospecting through discovery/qualification, contract negotiation & close • Taking a consultative, value-centric approach with senior executives to map value, develop effective business cases, build ROI models and drive Digital Transformation conversations • Coordinating responses to RFPs/RFIs • Taking a collaborative approach to working closely with various team members including BDRs, Presales support, Marketing, Product, Finance and Leadership • Representing Cognigy at trade fairs or events that are customary in the industry • Preparing, presenting and conducting demos, presentations and customer meetings • Using CRM effectively and consistently to track sales cycles/engagement

🎯 Requisitos

• You are an experienced Enterprise Sales Executive with a proven track record of success in selling SaaS within the wider Contact Center or Conversational AI environment • You have a hunter mentality and are passionate about winning and being part of an exciting company in a hyper-growth phase • You are confident navigating sales cycles with all management levels (particularly SVP/C-Level) • Organization and prioritizing are at the heart of everything you do and you are disciplined and function well in a remote environment • What is a salesperson without professional communication skills, and a customer-centric, personable demeanor?! • You can balance driving a sales cycle independently while leveraging internal resources • You are comfortable leveraging a partner channel to support the sales process • Fluency in Italian and English is required. German is a strong plus.

🏖️ Benefícios

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! • As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. • If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!