Salesforce Functional Analyst

🕒 Maio 23

⚔️ Virginia – Remoto

⚔️ Virginia – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🤑 Vendas

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Niyam IT

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🤝 B2B

☁️ SaaS

🏛️ Governo

B2B • SaaS • Government

Niyam IT é uma empresa de soluções tecnológicas especializada no desenvolvimento de soluções de TI personalizadas para indústrias como Preparação e Resposta a Emergências, Gestão de Recursos Naturais, Aplicação da Lei e Justiça, e TI para Saúde. A empresa é reconhecida por sua expertise em Ciência de Dados, IA/ML, Engenharia de Nuvem e Modernização de Sistemas, oferecendo serviços inovadores para clientes do setor público e privado. A Niyam IT está comprometida com a responsabilidade social, o engajamento comunitário e a entrega de resultados precisos, sistemáticos e consistentes. Com sede em Leesburg, VA, a Niyam IT visa ultrapassar os limites da tecnologia para alcançar resultados inovadores, apoiada por sua equipe qualificada de desenvolvedores, engenheiros e analistas.

Descrição

• Analyze business and user needs within a federal program environment and document detailed functional requirements. • Collaborate with government stakeholders to define system scope, objectives, and business processes aligned to mission needs. • Conduct research, fact-finding, and data analysis to support solution design and program objectives. • Facilitate requirements gathering sessions, stakeholder interviews, and working groups with federal clients. • Translate business requirements into functional specifications for Salesforce configuration and development teams. • Support Agile or hybrid project delivery, including backlog grooming, sprint planning, and user story development. • Ensure solutions align with federal compliance requirements (e.g., NIST, FedRAMP, security and privacy standards). • Assist in the development of end-user documentation, SOPs, and training materials. • Deliver end-user training and provide post-deployment support to federal users. • Provide subject matter expertise in Salesforce functionality and business process optimization. • Analyze system issues and recommend compliant, scalable solutions. • Support preparation of project deliverables, reports, and required contract documentation. • Coordinate with cross-functional teams, including security, infrastructure, and development, to ensure successful delivery.

🎯 Requisitos

• US Citizenship with ability to successfully complete a federal background investigation. • Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or related field. • Minimum of 5 years of experience as a Functional Analyst, Business Analyst, or similar role. • Hands-on experience supporting Salesforce implementations or enhancements. • Experience working on federal government contracts or within regulated environments. • Strong understanding of requirements gathering, business process analysis, and documentation practices. • Experience supporting system testing, including UAT coordination and defect tracking. • Familiarity with federal compliance frameworks such as NIST 800-53, FedRAMP, or similar. • Strong analytical, problem-solving, and critical-thinking skills. • Excellent communication skills with the ability to interact with government stakeholders.

🏖️ Benefícios

• Flexible Work Hours : Life doesn’t always fit into a 9-to-5 schedule. We offer flexibility to help you manage your work-life balance effectively. • Remote Work : Niyam IT understands the value of flexibility. We offer remote work. • Career Growth : Niyam IT is not just a job; it’s a career journey. We provide a supportive environment for your professional development and offer fully paid opportunities for training and advancement within the company. • Great People : Our people are the blueprint of who Niyam IT is to the industry and community. • Great Environment : Niyam IT fosters a great environment where innovation, collaboration, and personal growth thrive. • Diversity & Inclusion : We believe in the strength of diverse perspectives. Your unique ideas are welcomed and celebrated every day at Niyam IT.