Account Manager – IV

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🕒 Abril 16

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Logo of NJM Insurance Group

NJM Insurance Group

1001 - 5000 funcionários

Fundada em 1913

Insurance

O NJM Insurance Group é um provedor de seguros consolidado que oferece uma gama de produtos de seguros pessoais e comerciais. Seus serviços incluem seguros de auto, residencial, locatários, condomínio, auto comercial e seguros empresariais, com foco em excepcional satisfação do cliente e experiência em reivindicações. A NJM é reconhecida por sua excelente experiência em sinistros de automóveis pela J. D. Power e está comprometida em atender clientes em estados como Connecticut, Maryland, Nova Jersey, Ohio e Pensilvânia. A empresa se orgulha de ser direta e centrada no cliente, sem jingles ou mascotes, oferecendo soluções de seguro confiáveis e múltiplas oportunidades de desconto para várias apólices.

Descrição

• Manage contract renewals, including negotiating terms and approving contract modifications outside standard guidelines • Assess client needs and recommend appropriate products • Serve as the day-to-day account lead, maintaining consultative relationships • Represent Horizon at trustee meetings, board meetings, and client requested forums • Proactively manage client expectations and escalate issues as appropriate • Partner with Data & Reporting teams to deliver client specific reporting and performance insights • Experience with ASO groups both Full Administration and Shared Administration • Coordinate internally with various teams to resolve complex issues • Develop and conduct client and group workshops related to enrollment, claims procedures, and healthcare industry regulations • Analyze relevant factors and outcomes for decision making • Ensure accounts and brokers are informed of applicable legislative and regulatory updates • Perform additional duties as assigned by management

🎯 Requisitos

• High School Diploma or GED required • Bachelor’s degree preferred, or equivalent relevant experience in lieu of a degree • Minimum of ten (10) years of account management experience with increasing responsibility • Sales and/or Account Management experience within Labor and Public Sector markets strongly preferred • Requires a New Jersey State Health/Life License • Advanced proficiency in Microsoft Word, Excel, and PowerPoint • Knowledge of union structures, Shared Administration/TPA models, and collective bargaining agreements • Understanding of group health product lines, including Managed Care • Preferred knowledge of Horizon BCBSNJ products, underwriting policies, enrollment, billing, and claims processing procedures

🏖️ Benefícios

• Comprehensive health benefits (Medical/Dental/Vision) • Retirement Plans • Generous PTO • Incentive Plans • Wellness Programs • Paid Volunteer Time Off • Tuition Reimbursement

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