Inside Sales Representative, Patient Concierge

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🕒 Julho 24

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Noctrix Health, Inc.

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2018

🏥 Saúde

💼 Consultoria

🍽️ Alimentos e Bebidas

Healthcare • Consulting • Food & Beverage

Noctrix Health, Inc. é uma empresa pioneira focada no desenvolvimento de terapêuticas vestíveis de próxima geração, clinicamente validadas, voltadas para o manejo de distúrbios neurológicos crônicos. Com a missão de atender as necessidades não supridas de indivíduos que vivem com essas condições, a Noctrix combina a expertise de experientes especialistas em dispositivos médicos, neurocientistas e engenheiros para oferecer terapias inovadoras que melhoram a experiência do usuário. O produto carro-chefe da empresa, Nidra, recebeu a Designação de Dispositivo Inovador da FDA e é projetado para condições como a Síndrome das Pernas Inquietas, representando um avanço promissor na tecnologia vestível de saúde.

Descrição

• Drive sales of the Nidra Therapy portfolio through proactive outbound and responsive inbound communication with potential customers via phone, email, text, and live chat • Educate prospective customers on the benefits of Nidra Therapy compared to traditional treatment options and competitive products • Provide continuous feedback to enhance the customer experience and contribute to ongoing improvements in the patient journey process • Handle a wide range of sales and service duties, performing complex and challenging tasks with efficiency and professionalism • Maintain detailed records of customer interactions and transactions, managing the sales process within the Salesforce CRM system • Work collaboratively with marketing, customer care, and patient access teams to ensure prospective customers receive timely and accurate information

🎯 Requisitos

• Bachelor’s degree preferred but not required; relevant work experience may be considered in lieu of a degree • 1+ years of sales experience, preferably in the medical device, pharmaceutical, healthcare, or consumer product sectors • Previous experience in B2B or B2C sales environments • Proficiency with the Salesforce Health Cloud CRM platform is desirable • Exceptional selling and objection-handling skills, with a proven ability to close sales effectively • Outstanding communication skills, capable of delivering impactful and persuasive messages both orally and in writing. Fluency in Spanish is an advantage • A results-oriented approach, focusing on achieving positive outcomes through persistence and creative problem-solving • Strong collaboration skills, able to work well within a team to achieve optimal results • High levels of accountability, ensuring quality work and the timely fulfillment of commitments • Ability to thrive in a fast-paced environment, managing multiple tasks with urgency and prioritizing effectively • Computer-savvy, with proficiency in Google Suite, Microsoft Office applications, and Salesforce.