Key Account Manager

🕒 Junho 25

🦌 Connecticut, Florida, +7 estados a mais – Remoto

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⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Nordson Corporation

Nordson Corporation

5001 - 10000 funcionários

Fundada em 1954

🚘 Automotivo

🏥 Saúde

📦 Logística

Automotive • Healthcare • Logistics

A Nordson Corporation é líder mundial em soluções de tecnologia de precisão, especializada na fabricação de sistemas totalmente integrados, peças de reposição e consumíveis. Fundada em 1954 e com sede em Westlake, Ohio, a Nordson atende a diversas indústrias, incluindo bens duráveis e não duráveis, industrial, médica e eletrônica. A empresa oferece uma ampla gama de produtos e soluções, desde sistemas de dispensação de adesivos até dispositivos médicos e sistemas de inspeção de semicondutores. Com operações em mais de 35 países, a Nordson é conhecida pela engenharia de precisão de classe mundial que apoia aplicações críticas em áreas como aeroespacial, agricultura, automotiva, entre outras.

Descrição

• Lead commercial activities, supervise the Key Account team, and drive pre- and post-sales activities for the Division’s Top Customer • Supervise, coach, and lead the Key Account team to achieve revenue and profitability goals • Act in a direct sales and account management capacity for the Top Customer • Develop sales strategies based on NBS Next principles across EPS products and offerings • Plan, organize, and lead sales growth, account penetration, and customer satisfaction • Manage sales pipeline reporting and forecasting and aid in annual planning • Supervise direct reports through objectives, feedback, career counseling, and guidance • Lead and coach the Technical Support team • Manage internal and external Service Level Agreements and ensure timely responses • Oversee personnel scheduling, SME deployment, sales efforts, cross-regional needs, and new product support • Collaborate with Product Management, Growth and Strategy, and Operations teams • Ensure customer-requested machine and spare-parts dates are met • Drive new product enablement and growth initiatives • Own and update the strategic account plan and opportunities pipeline • Establish and maintain strong internal and external customer relationships • Drive key priorities and customer sales projects, including process management and CRM reporting • Perform other duties as assigned

🎯 Requisitos

• BA/BS degree or equivalent • 8+ years’ work experience in sales, key accounts, or relevant commercial experience • Previous work experience in electronics / industrial applications or capital equipment is a plus • Strong communication skills and ability to collaborate with different stakeholders • Proven ability to drive the sales process from plan to close • Excellent mentoring and people management skills • Proven customer interaction skills with a profound sense of urgency and ownership • Self-motivated and self-directed • Ability to interact effectively at all organizational levels • Strong commercial instincts and negotiating skills • Sales planning and reality-based opportunity assessment • Adaptability, energy/commitment, problem solving, perspective, process management and communication • Experience working with cross-functional teams in different geographic locations • Ability to motivate a team • Ability to analyze data and sales statistics and translate results into better solutions • Estimated travel of 40–50%

🏖️ Benefícios

• Supportive culture in a growing and dynamic work environment • Career development and skill-building opportunities • Diverse and inclusive workplace • Reasonable accommodation for individuals with disabilities

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