Enrollment, Inside Sales Phone Agent

🕒 3 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $25 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⬇️ Vendas Internas

👻 Score fantasma 0%

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Nsight Health

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2018

💼 Consultoria

📦 Logística

🏥 Saúde

💰 $75.000 Seed Round - Nsight Health em 2024-02

Consulting • Logistics • Healthcare

A Conic é uma empresa de produção, distribuição e exibição de filmes (Conic Films Limited) que cria, seleciona e promove filmes independentes e documentários. Seu site apresenta sinopses e trailers de filmes, lista exibições e oferece uma loja e newsletter para o público, indicando distribuição direta ao consumidor e engajamento do público.

Descrição

• Conduct outbound calls to patients using provided scripts to explain and enroll them in remote patient monitoring and chronic care management programs • Effectively communicate the value of services, address patient questions, and overcome objections to secure enrollments • Meet and exceed daily and monthly enrollment targets • Provide exceptional customer service and ensure a positive patient experience • Accurately verify and record patient information • Adhere to HIPAA and company compliance guidelines • Participate in daily morning virtual meetings and collaborate using Google Workspace tools • Utilize Google Sheets and Docs for data entry and reporting • Remain flexible and adaptable to changes in scripts, processes, and program offerings • Anticipate patient needs and provide proactive support • Maintain compliance with company policies and applicable regulations • Perform other duties as assigned

🎯 Requisitos

• Proven sales experience is required • Excellent communication and interpersonal skills, with a clear and friendly speaking voice • Ability to navigate multiple scripts and handle potential rejections • Strong ability to build rapport and establish trust with patients • Ability to multitask and manage time effectively in a remote work environment • Positive, upbeat, and empathetic attitude • Ability to read, write, and interpret documents and instructions • Strong problem-solving and reasoning abilities • Strong communication and organizational skills • Proficiency in Google Workspace (Sheets, Docs, etc.) preferred • Associate degree is a plus • Call center experience preferred • Minimum internet speed of 50 Mbps download / 10 Mbps upload • Hardwired internet connection required; no Wi-Fi • Speed test submission required during the offer process • Private, HIPAA-compliant workspace • Willingness and ability to actively use AI tools such as Claude, ChatGPT, and workflow automation platforms • Attendance is mandatory for the 5–7 day training program, Monday through Friday, 9:00 AM–6:00 PM Eastern Time

🏖️ Benefícios

• Shift differentials: +$1.50/hour for hours worked after 7:00 PM • Late-night differential: +$2.00/hour for hours worked after 10:00 PM • Weekend differential: +$1.50/hour for all hours worked Saturday and Sunday • Sign-on bonus: $1,500 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance • Monthly bonus potential up to $4,500 • 5% bilingual pay allowance • 11 paid company holidays annually • Paid Time Off (PTO) • Medical, dental, vision, and supplemental insurance options • 401(k) plan with 3.5% company match • Company-provided equipment • Private, HIPAA-compliant workspace • Remote work from a home office