Global Customer Operations Specialist

🕒 5 dias atrás

🍂 Massachusetts – Remoto

🍂 Massachusetts – Remote

💵 $44.500 - $55.500 / ano

⏰ Tempo Integral

🟢 Júnior

⚙️ Operações

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

👻 Score fantasma 0%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

Candidatar-se

Encontrar Vagas Remotas Similares

Ocean Spray Cranberries

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1930

🏭 Manufatura

📦 Logística

🍽️ Alimentos e Bebidas

💰 Seed Round em 2016-10

Manufacturing • Logistics • Food & Beverage

A Ocean Spray Cranberries é uma cooperativa independente de propriedade de agricultores que opera desde 1930. A empresa é dedicada ao cultivo de cranberries e à promoção de um estilo de vida saudável, conectando fazendas a famílias com seus produtos de alta qualidade. A Ocean Spray enfatiza o trabalho em equipe e o crescimento profissional, convidando indivíduos inovadores a se juntarem à sua missão de criar uma vida melhor para os consumidores e práticas sustentáveis para o planeta.

Descrição

• Manage customer orders through the order-to-cash cycle, ensuring accurate processing, fulfillment, invoicing, and on-time delivery for domestic and international customers • Resolve order, inventory, transportation, pricing, credit, and documentation issues while proactively managing risks and escalations • Serve as the primary contact for customers, customs brokers, 3PL providers, and internal stakeholders regarding order status, shipments, and delivery performance • Coordinate international shipping and customs documentation activities with International Trade & Customs Compliance, customs brokers, and 3PL providers • Ensure accurate import/export documentation, regulatory compliance, and timely shipment clearance • Analyze operational performance and prepare reporting to identify trends, improve service levels, and drive process improvements • Partner with Supply Chain, Logistics, Sales, Finance, and Credit teams to resolve issues, support customer requirements, and achieve business objectives • Maintain accurate customer and shipping data in SAP S/4HANA • Support customer onboarding, account maintenance, and system enhancements • Participate in continuous improvement initiatives, including EDI compliance, root cause analysis, and corrective actions

🎯 Requisitos

• Bachelor’s degree in business, Supply Chain, Logistics, International Trade, or a related field • Experience in customer operations, supply chain, logistics, or related functions • At least 1 Year of Experience • Proficiency in SAP S/4HANA or similar ERP systems • Strong analytical, organizational, and problem-solving skills • Proficiency in Microsoft Office applications, particularly Excel • Experience working with customs brokers, third-party logistics (3PL) providers, and transportation partners (preferred) • Knowledge of international trade regulations, Incoterms, customs clearance processes, and trade documentation requirements (preferred)

🏖️ Benefícios

• Complete insurance package on Day-1 that includes a plethora of health and wellness programs • Health, Dental and Vision insurance • Health savings account • Flexible spending account • Life and accident insurance • Employee assistance program • Telehealth services • 1:1 health coaching • Supportive benefits for all the stages of your life • 401(k) with up to 6% Company matching; additional potential discretionary match at year-end • Short-Term Incentive/Performance bonuses • Flexible scheduling options • Vacation pay, up to three weeks of time (pro-rated for your first year of employment) • Holiday pay for 12 holidays • Career development and growth opportunities • Tuition/Education assistance programs • Access to LinkedIn Learning • Scholarship programs for children of employees • Parental leave • Bright Horizons Family Solutions – Back-up care, tutoring, etc. • Adoption assistance • Bereavement leave • Up to $300 fitness reimbursement • Up to $300 massage reimbursement • Employee appreciation events • Employee discounts • Charitable giving

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo