Epic System Analyst, Beaker

🕒 Agosto 6

🏈 Ohio – Remoto

🏈 Ohio – Remote

⏰ Tempo Integral

🟢 Júnior

🧐 Analista

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OhioHealth

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1891

🏥 Saúde

⚕️ Seguro de Saúde

🧘 Bem-estar

Healthcare • Healthcare Insurance • Wellness

OhioHealth é um sistema de saúde sem fins lucrativos com sede em Columbus, Ohio, dedicado a fornecer cuidados excepcionais aos pacientes e uma ampla gama de serviços médicos. Com instalações espalhadas por vários locais, a OhioHealth oferece serviços de saúde abrangentes, incluindo cuidados oncológicos, maternidade, clínicas para mulheres de meia-idade, consultas de saúde virtuais e cuidados especializados para pacientes transgêneros e LGBTQ. Eles também se concentram na educação dos pacientes com aulas de saúde e bem-estar, grupos de apoio e questionários de saúde. A OhioHealth está comprometida em melhorar a saúde da comunidade através de várias relações comunitárias e iniciativas de saúde. Eles oferecem recursos como transparência de preços, assistência financeira e informações sobre os direitos dos pacientes para aprimorar a experiência de saúde de todos os pacientes.

Descrição

• Support the design, build, testing, training, deployment, and ongoing support of Epic applications • Gather and refine stakeholder requirements, map workflows, and design Epic build aligned with operational goals and policy • Create and maintain specifications, decision logs, design documents, configuration documentation, workflows, and support procedures • Conduct gap analyses for upgrades, regulatory changes, and new initiatives • Support small projects and enhancements for implementations and upgrades • Configure Epic records, master files, profiles, rules, security classes, and workflows • Develop and execute unit, integrated, and UAT test plans; resolve defects and document test evidence • Validate interfaces, printing, reporting, downstream workflows, and regression coverage • Coordinate release management, environment moves, and downtime procedures • Provide go-live, post-live hypercare, rounding, office hours, tip sheets, and at-the-elbow support • Manage service requests and incidents, meeting SLAs through triage, documentation, and root-cause analysis • Collaborate with IT, operational, interface, analytics, and managed service teams on integrated workflows and data needs • Support HL7, FHIR, PDF, CCD/CCDA, Clarity/Caboodle, registries, and operational reporting workflows • Support regulatory readiness, audits, privacy/security controls, and ITIL-aligned management processes • Design and deliver role-based training and maintain the CareConnect curriculum • Manage training-related requests and incidents, document resolutions, identify trends, and recommend preventative improvements

🎯 Requisitos

• Bachelor's Degree in computer science, Information Technology, Healthcare Administration, or a related field • 1–3 years of experience in system/application analysis, support, or related IT experience; healthcare environment preferred • In lieu of degree, 5+ years of experience in system/application analysis, support, or related IT experience • Experience with Epic applications and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile methodologies • Ability to communicate with clinical and operational stakeholders and managed service providers and produce clear documentation • Ability to support small to medium initiatives and collaborate with cross-functional teams • For Application Training: Epic Training Environment Build certification/proficiency or ability to obtain within the required timeframe, plus 1+ year of training environment build or application support experience • Epic Principal Trainer certification preferred for Application Training • For Application Build: current Epic certification or proficiency in one or more relevant modules preferred • 1+ year of Epic build/configuration experience preferred • Exposure to HL7, FHIR, interface testing, reporting, and data concepts preferred • Prior work in patient access, billing, coding, finance, or clinical operations preferred for respective modules • ITIL Foundation certification desired, not required • Experience in a large healthcare system or hospital setting • Experience with other healthcare applications and systems • Knowledge of healthcare regulations and compliance standards • Familiarity with AWS or Azure • Experience with business intelligence and analytics tools

🏖️ Benefícios

• Work from home in Ohio • Great Place to Work Certified™ organization • Supportive, professional environment • Limitless opportunities to learn and grow • Tools and resources to accomplish the organization’s mission