Senior System Analyst – Beaker

Vaga não está no LinkedIn

🕒 Agosto 6

🏈 Ohio – Remoto

🏈 Ohio – Remote

⏰ Tempo Integral

🟠 Sênior

🧐 Analista

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OhioHealth

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1891

🏥 Saúde

⚕️ Seguro de Saúde

🧘 Bem-estar

Healthcare • Healthcare Insurance • Wellness

OhioHealth é um sistema de saúde sem fins lucrativos com sede em Columbus, Ohio, dedicado a fornecer cuidados excepcionais aos pacientes e uma ampla gama de serviços médicos. Com instalações espalhadas por vários locais, a OhioHealth oferece serviços de saúde abrangentes, incluindo cuidados oncológicos, maternidade, clínicas para mulheres de meia-idade, consultas de saúde virtuais e cuidados especializados para pacientes transgêneros e LGBTQ. Eles também se concentram na educação dos pacientes com aulas de saúde e bem-estar, grupos de apoio e questionários de saúde. A OhioHealth está comprometida em melhorar a saúde da comunidade através de várias relações comunitárias e iniciativas de saúde. Eles oferecem recursos como transparência de preços, assistência financeira e informações sobre os direitos dos pacientes para aprimorar a experiência de saúde de todos os pacientes.

Descrição

• Design, build, test, train, deploy, and support Epic applications • Optimize clinical and operational workflows • Partner with operational leaders and end users to translate business requirements into Epic configuration, integrations, and reporting • Support safe patient care, revenue cycle operations, regulatory compliance, and application SLAs • Enforce application vision and safeguard application integrity and security • Lead application management and training process improvements • Gather and refine requirements, map workflows, and conduct gap analyses • Create specifications, decision logs, design documents, configuration documentation, and process documentation • Manage smaller system implementation and upgrade projects • Lead project teams using waterfall or agile methodologies • Mentor junior analysts and provide best-practice guidance • Configure Epic records, master files, profiles, rules, security classes, and workflows • Develop and execute unit, integrated, and UAT test plans; resolve defects and document evidence • Validate interfaces, printing, reporting, downstream workflows, and upgrade regression coverage • Coordinate release management, environment moves, and downtime procedures • Provide go-live and post-live hypercare, rounding, office hours, tip sheets, and at-the-elbow support • Manage service requests and incidents through triage and root-cause analysis while meeting SLAs • Provide advanced support for Epic, Workday, Kronos, and other applications • Collaborate with IT, clinical, interface, and analytics teams on integrations, data extracts, registries, and reporting • Support regulatory readiness, audits, privacy/security controls, and ITIL-aligned processes • Design and implement customized training programs • Govern and maintain the CareConnect curriculum and training environments • Communicate system releases and upgrades • Manage, prioritize, assign, and resolve end-user training requests and incidents • Document incidents and resolutions and implement preventative improvements

🎯 Requisitos

• Bachelor's degree in computer science, Information Technology, Healthcare Administration, or a related field • 5–7 years of experience in system analysis and support within a healthcare environment • In lieu of a degree, 10+ years of experience in system analysis and support within a healthcare environment • Experience with Epic applications and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies • Ability to communicate with clinical and operational stakeholders and managed service providers • Ability to produce clear documentation • Proven experience managing complex projects and leading cross-functional teams • For Application Training: Epic Training Environment Build certification and 3+ years of experience; two Epic Application Principal Trainer certifications • For Application Build: current Epic certification or proficiency in relevant modules • For Application Build: 3+ years of Epic build and configuration experience • Preferred: leadership or supervisory experience • Preferred: system integration, HL7, FHIR, and interface testing experience • Preferred: SQL/Clarity, Caboodle, SlicerDicer, Radar, or Reporting Workbench exposure • Preferred: patient access, billing, coding, finance, or clinical operations experience • ITIL Foundation certification desired but not required • Certifications in one or more Epic applications desired • Experience in a large healthcare system or hospital setting desired • Knowledge of healthcare regulations and compliance standards desired • Familiarity with AWS or Azure desired • Experience with business intelligence and analytics tools desired • Advanced degree in a related field is a plus • Must work from Ohio

🏖️ Benefícios

• Work-from-home arrangement for Ohio-based employees • Day shift • 40 scheduled hours per week • Training and development opportunities • Supportive, professional work environment • Tools and resources to accomplish the mission • Great Place to Work Certified™ organization