Senior System Analyst – Sched/Reg, Grand Central, Prelude, Cadence, Welcome

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🕒 Agosto 6

🏈 Ohio – Remoto

🏈 Ohio – Remote

⏰ Tempo Integral

🟠 Sênior

🧐 Analista

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OhioHealth

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1891

🏥 Saúde

⚕️ Seguro de Saúde

🧘 Bem-estar

Healthcare • Healthcare Insurance • Wellness

OhioHealth é um sistema de saúde sem fins lucrativos com sede em Columbus, Ohio, dedicado a fornecer cuidados excepcionais aos pacientes e uma ampla gama de serviços médicos. Com instalações espalhadas por vários locais, a OhioHealth oferece serviços de saúde abrangentes, incluindo cuidados oncológicos, maternidade, clínicas para mulheres de meia-idade, consultas de saúde virtuais e cuidados especializados para pacientes transgêneros e LGBTQ. Eles também se concentram na educação dos pacientes com aulas de saúde e bem-estar, grupos de apoio e questionários de saúde. A OhioHealth está comprometida em melhorar a saúde da comunidade através de várias relações comunitárias e iniciativas de saúde. Eles oferecem recursos como transparência de preços, assistência financeira e informações sobre os direitos dos pacientes para aprimorar a experiência de saúde de todos os pacientes.

Descrição

• Gather and refine stakeholder requirements, map workflows, and design Epic configurations aligned with operational goals and policy • Create and maintain specifications, decision logs, design documents, configuration documentation, and process documentation • Conduct gap analyses for upgrades, regulatory changes, and new initiatives • Manage smaller system implementation and upgrade projects using waterfall or agile methodologies • Lead project teams and mentor junior analysts • Configure Epic records, master files, profiles, rules, security classes, and workflows • Develop and execute unit, integrated, and UAT test plans; resolve defects and document test evidence • Validate interfaces, printing, reporting, downstream workflows, and regression coverage • Coordinate release management, environment moves, and downtime procedures • Provide go-live, post-live hypercare, rounding, office hours, tip sheets, and at-the-elbow support • Manage service requests and incidents, meeting SLAs through triage and root-cause analysis • Provide advanced support for Epic, Workday, Kronos, and other applications • Collaborate with IT, clinical, interface, analytics, and operational teams on integrations, extracts, registries, reporting, and data integrity • Support regulatory readiness, audits, privacy and security controls, and ITIL-aligned processes • Design and implement customized training programs and oversee the CareConnect curriculum • Maintain training environments and communicate system releases and upgrades • Manage, prioritize, assign, and resolve end-user training requests and incidents • Document incidents and resolutions and implement preventative support improvements

🎯 Requisitos

• Bachelor's degree in computer science, Information Technology, Healthcare Administration, or a related field • 5–7 years of experience in system analysis and support within a healthcare environment • In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment • Experience with Epic applications and healthcare workflows • Strong requirements gathering, workflow design, and testing skills • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies • Ability to communicate with clinical and operational stakeholders and managed service providers and produce clear documentation • Proven experience managing complex projects and leading cross-functional teams • For Application Training: Epic Training Environment Build certification, 3+ years of experience, and 2 Epic Application Principal Trainer certifications • For Application Build: 3+ years of Epic build and configuration experience • Current Epic certification or proficiency in relevant modules is preferred • Experience with system integration, HL7, FHIR, and interface testing is preferred • Exposure to SQL/Clarity, Caboodle, SlicerDicer, Radar, Reporting Workbench, or other reporting tools is preferred • Experience in patient access, billing, coding, finance, or clinical operations is preferred • ITIL Foundation certification is desired but not required • Certifications in Epic applications are desired • Experience in a large healthcare system or hospital setting is desired • Knowledge of healthcare regulations and compliance standards is desired • Familiarity with AWS or Azure is desired • Experience with business intelligence and analytics tools is desired • Advanced degree in a related field is a plus

🏖️ Benefícios

• Full-time schedule, 40 scheduled hours per week • Day shift • Remote work from Ohio • Training, learning, and professional growth opportunities • Supportive, professional healthcare environment • Great Place to Work Certified™ organization