Senior Customer Advocacy Manager

🕒 Outubro 14

🏄 California – Remoto

🏄 California – Remote

💵 $131.587 - $203.000 / ano

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

👻 Score fantasma 1%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 28 dias.
• As vagas desta empresa costumam ser preenchidas em 38 dias.

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Omnissa

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🤖 Inteligência Artificial

🏢 Corporativo

🏥 Saúde

Artificial Intelligence • Enterprise • Healthcare

Omnissa é uma empresa de tecnologia que oferece uma plataforma digital de trabalho impulsionada por IA, projetada para melhorar as experiências dos funcionários e simplificar as operações de TI. Suas soluções incluem gerenciamento unificado de endpoints, desktops e aplicativos virtuais, e conformidade de segurança, visando capacitar uma força de trabalho produtiva em várias indústrias, como saúde, serviços financeiros e varejo. A abordagem inovadora da Omnissa fornece soluções seguras e nativas da nuvem que se adaptam às necessidades em evolução das empresas e seus funcionários.

Descrição

• Execute customer advocacy programs and initiatives, including customer references, case studies, videos, reviews, and peer-to-peer activities • Build and maintain trusted relationships with customer advocates, including executive and C-level stakeholders • Lead executive engagement events and programs connecting customer executives with Omnissa leadership • Partner with Customer Success, Sales, Marketing, Product, and Communications to identify compelling customer stories and maintain a pipeline of advocates • Manage day-to-day customer reference requests and match customers to opportunities based on experience, industry, use case, and engagement • Lead end-to-end development of customer stories and advocacy assets, including preparing writers and guiding customers through interviews and reviews • Support customer participation in events, webinars, speaking opportunities, and analyst and media activities

🎯 Requisitos

• 7-9+ years of experience in customer marketing, customer advocacy, reference programs, or a related marketing function • Demonstrated success building trusted relationships with customers at all levels, including C-level and executive stakeholders, and engaging them in advocacy activities • Proven success partnering with Sales and working collaboratively across global, cross-functional teams • Strong project management skills, with the ability to manage multiple customer programs, stakeholders, and deadlines simultaneously • Excellent written and verbal communication skills, with the ability to translate complex customer experiences into compelling stories and an innate attention to detail • A customer-first mindset with strong judgment around customer relationships, engagement, and communications • Ability to work independently, prioritize effectively, and move programs forward with limited direction in a dynamic, fast-paced environment • Strong track record of following through on commitments • Experience in enterprise technology, SaaS, digital workspace, or cybersecurity is a plus • BS/BA required • This job requisition is not eligible for employment-based immigration sponsorship by Omnissa

🏖️ Benefícios

• Employee ownership • Health insurance • 401k with matching contributions • Disability insurance • Paid time off • Growth opportunities • Corporate bonus program eligibility

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